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October 2023 by Ashod Kassabian
I was very pleased with the clean U Haul truck I rented from the Greenwich location yesterday. John was helpful on the phone and both Kipp and Trey managed the transaction with professionalism and care all the way through! I will never reserve a truck from Home Depot anymore.
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July 2023 by Ben Susko
Had a small problem and they immediately remedied it. Very friendly people
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December 2022 by Scott C
Disorganized and beyond slow. This is 2022 if you don't provide customer service you might as well shutdown. Rude owner and poorly trained staff.
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September 2022 by Phillip Robinson
Great place! I rented a van from them and the van was clean, was in excellent running condition, and most importantly the A/C was nice and cold. They have a lot of different vehicles that you can choose from.
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September 2022 by jason coty
Called uhaul they set up the appointment . They set it up under the wrong person with the wrong truck . Got to the store in Greenwich and the worker couldn't do his job correctly and had to remake the appointment 3 times . Gave us the wrong truck (costed more in tolls and gas)And then charged us more for milage was 60 cents then 70 by time I walked out it was 90 . These screaw up they made cost us a extra 90+ dollers. Will go with home depot next time or a private company like persision carpentry in southington ct.
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April 2022 by Scott Cerreta
Disorganized and beyond slow. This is 2022 if you don't provide customer service you might as well shutdown. Rude owner and poorly trained staff.
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January 2021 by Lynne Lopez
I have very bad experience with the Spanish man who assisted last December 27 I picked up at 2:30.pmno matter very rude.Never hand the key and assist me where is the van outside there’s couple of van out what I need is he has to come out and show me the van as Kevin did to me the passed.Spanish man was busy focusing on his IPhone.
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November 2020 by Renata R.
I rented a truck in Northern CT and had to go to Greenwich, Manhattan and back to Greenwich. This location was great for me. I planned well so we dropped off and went to dinner afterwards near by. Easy drop off, everything well labeled and organized. Smooth transaction. I just received my final invoice and this rental was a deal. Yes I had to lift a few things but I saved $1,400. Doing it myself.
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June 2020 by S S
This was a horrible, demeaning experience. I rented from them a couple times and the employee in charge was hostile verging on abusive, sneaky and grossly unprofessional. The truck (in this time of Covid) was FILTHY with a rotted banana peel the employee was aware of. Will travel further to deal with professionals.
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January 2020 by ameola57
It’s one of the best U-Haul experience I’ve had
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September 2018 by Alicia Moran
I've been renting hauls for several years and this franchise owner was the most unprofessional and rude person I have ever dealt with. if you want to be treated like a valued customer I would go anywhere else but this place. If I were uhaul corporate I would revoke your franchise license.
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May 2017 by Roseline Bouquette
Friendly, respectful, good customer service.
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March 2013 by jose alberto
So they tell me that the trucks are in the storage on highland ave in portchester then when I call port chester the girl sends me back to this number now one picks up so the answering picks up and I leave a message...ps the machine cut me off. ..... no one returns my call so I called pensky they h a ve the truck and for less money
