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August 2024 by Shahriar Kabir
Reliable as always
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August 2024 by Stephen Augustin
Consistently great service over past couple of decades. Very reliable and professional. Great team.
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August 2024 by shelley Romano
Greatest people ever!! They go above and beyond to help with whatever you need. Would highly recommend this station and all of their services.
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August 2024 by Alex Clain
This place is great. Very straightforward talk. Clear about pricing and what's needed now and what can wait.
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August 2024 by Nishani Naidoo
Their service was amazing (as usual). I jumped a curb and got a tear in my tire. Pete inspected it and said it needed replacing. All my tires were almost bare so we decided to replace all four. I had a big trip coming up, and they were busy but they squeezed me in for at least the one tire that had to be replaced, and then managed to get all four done before the trip. I can't thank them enough.
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August 2024 by Prem Subramaniam
Don't know about the other reviews. But my car was left in a shoddy state and very unprofessional approach to work. The original problem was the oil went dry and engine wouldn't start. They were supposed to refill oil and diagnose if the car was salvageable. Ultimately, the insurance company got the car towed to be taken to their salvage yard so they could inspect it there. No work was done on salvage yard except insurance adjuster looked under car to confirm oil plug missing and for and signs of physical damage. No damage so after insurance inspection it was brought back to my house.
***No work was done on salvage yard except insurance adjuster looked under car to confirm oil plug missing and for and signs of physical damage. ***
Here's what Sound Service worked on:
** Determined oil plug had fallen out. Put in new plug filled oil.
** Determine battery was dead. Tried to recharge old battery.
** Put in new battery and pulled out starter motor to check if it was bad. Starter motor is good.
** Deemed car engine fried -- OK agree.
** BUT did not put any parts back! Huh? Screws and parts just left as is in car hood and trunk.
Here's how the car was left: SEE PICTURES ATTACHED: INVOICE ALSO ATTACHED.
** Starter motor was still out and wires left loose. Starter motor was found in trunk.
** The belt driving the radiator/water pump was removed but not put back.
** Engine cover and air intake manifold (see pics) removed but not put back -- screws lying loose under the hood.
** Promptly removed their battery but left old battery disconnected.
** Removed decorative ring around gear shift -- probably to access gear box?? -- Ring is missing.
** Used black latex glove left hanging under hood on starter motor and used paper towel under hood.
** Driver's side door dirty with hand-dirt.
** Included $75 for trying to recharge battery. Half price of a new battery.
A professional business makes efforts to return a car to its original state -- ESPECIALLY IF LABOR CHARGES WERE CHARGED for doing the disassembly. It does not matter what is going to be done to the car afterwards. So I should only pay 50% labor charge then?? A whole lot of nickel and diming went on. Even claimed that some of what they did was "complementary", when their job required the work to diagnose the car and labor charges were charged to me. They could have offered to come over and put the parts back. Just gave up with them.
It always is like pulling teeth with car mechanics.
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August 2024 by Barbara S
I brought my 2019 Volvo XC40 to Soundview to do various maintenances which Volvo was charging a lot of money for. Pete actually did the same maintenance for a lot less and was very accommodating and a pleasure to deal with. He also went out of his was to get the correct oil that Volvo recommended. I will bring my car to Pete from now on as well as my wife's 2018 Audi.
Fred S.
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August 2024 by Karen Marks
Soundview provides great work and their customer service is outstanding! Highly recommend.
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August 2024 by CrAcKY
Joe was a great guy and this is the first shop where I didn’t get screwed price wise. If you’re worried about a mechanic shop ripping you off it’s not these guys. Also very nice and flexible and they are very interested in cars aswell so it made me feel a lot better.
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August 2024 by Mike Dorazio
Fantastic customer service from Peter and his team. Great work and reasonable. Would recommend to anyone.
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July 2024 by Philip Leto
Extremely Honest! Very accommodating! Communication A+++++. Highly recommend.
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July 2024 by Elizabeth Johnson
Nice professional people who did a great job!
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July 2024 by Douglas Dupont
Best auto guys around!!
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July 2024 by 501 Joseph Gianfrancesco
Outstanding service! Honest guys can’t ask for much more.
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July 2024 by JP Bary
Been using Sound View for decades. They are completely trustworthy, capable and professional.
