10AM - 6PM
310 Greenwich Ave, Greenwich“We moved to Connecticut in 2021 and needed a decent amount of new furniture. We worked with Derek L at the shop to choose a large sectional for our living room. In a year, the cushions had started to disintegrate and I called. He immediately ordered brand new cushions and we swapped them out. Again, this summer, I noticed they were disintegrating again. I realized the gray leather of the couch was starting to resemble an elephant on a liquid diet. They offered new cushions again, which I appreciated, but when I indicated that a couch at this price point shouldn't need new cushions every 9-12 months. He agreed, came out and inspected the couch and worked with us to honor the lifetime guarantee and replace the couch with a brand new, different model. Derek was an absolute GEM to work with, patiently answering each phone call and email from me over a period of months. RH is not where you shop for a bargain, and this type of customer service makes every dollar worth it.”
“Baccarat is a wonderful line, and thus I enjoy the boutique located conveniently along the Avenue. I have been coming here for several years now, and have found many excellent gifts here. The selection is great, between the stemware and barware, and the other decorative items. The woman who is there (short and blonde) is simply excellent. Every time I come in, I am greeted warmly. She has helped me choose several excellent pieces, and is always very informative about the merchandise. Several days ago, I went in looking for a Christmas gift, and was shown an exquisite bowl in the traditional Baccarat crystal styling. It was wonderful, and something I never would have known about had I looked online. It is this attention to detail and excellent service that makes in-person shopping so good. I have also ordered online from the boutique and it is ready to be retrieved when I stop by. This shop is a wonderful asset to Greenwich Avenue and I would strongly recommend it for the discriminating.”
“Love shopping here. Juliette is a wonderful sales associate. She offered me wine at the door for you. Great selection of fragrances. And I LOVE that I can shop in my active/leisure wear. Also very accommodating as I had a sprained ankle at the time of my visit”