10AM - 6PM
51 E Putnam Ave, Greenwich“Ivan and Peta were great! It was our second visit and we finalized our purchase. They were attentive. professional. knowledgeable and personable. Thanks for a great experience. See you again!”
10AM - 6PM
310 Greenwich Ave, Greenwich“We moved to Connecticut in 2021 and needed a decent amount of new furniture. We worked with Derek L at the shop to choose a large sectional for our living room. In a year, the cushions had started to disintegrate and I called. He immediately ordered brand new cushions and we swapped them out. Again, this summer, I noticed they were disintegrating again. I realized the gray leather of the couch was starting to resemble an elephant on a liquid diet. They offered new cushions again, which I appreciated, but when I indicated that a couch at this price point shouldn't need new cushions every 9-12 months. He agreed, came out and inspected the couch and worked with us to honor the lifetime guarantee and replace the couch with a brand new, different model. Derek was an absolute GEM to work with, patiently answering each phone call and email from me over a period of months. RH is not where you shop for a bargain, and this type of customer service makes every dollar worth it.”
“We went in to find a replacement pillow for 15 year old memory foam pillows that we love. Miguel was very patient, allowing my husband and me to try a dozen pillows along side the pillow we brought in for comparison. In the end we found an option we both liked that seemed very close in feel to our existing pillows.”