The CVS location on West Putnam Ave in Greenwich, CT, provides generally positive experiences for customers. The pharmacy staff, including Michele and Lorelei, are noted for their helpfulness and willingness to go above and beyond. Michele was able to help a customer save a significant amount on a prescription refill by applying a coupon, making the medication affordable. Lorelei was praised for her resourcefulness and caring attitude in resolving a scheduling issue for a diabetic medication, showing initiative and concern that led to a quick solution. Although some reviews mention long lines and occasional delays at the pharmacy, recent improvements have made the process faster and more efficient. Customers appreciate that staff members greet them warmly and are friendly, always willing to assist with finding products or providing recommendations. The store is described as a nice place with a good selection of items, from everyday necessities like printer ink to seasonal products like suntan lotion. Overall, the store has improved significantly, with many customers noting that their interactions are more satisfying and that pharmacy staff are attentive and dedicated to helping customers.
Unhelpful staff. Ask if they carry a product, or where in the store it's located, and they'll be mystified/offended.
January 2025
Worst pharmacy. There is always a line and a long wait. Finch Pharmacy in Glenville is awesome. There is rarely a line and can fill scripts almost immediately.
January 2025
Worst pharmacy in Fairfield county if not the whole country. Definitely not Greenwich standard of service. Rude staff and extremely slow and poor customer service.
