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January 2024 by Leo Mindlin
Very difficult to get anyone to answer the phone. Impossibly long hold times.
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December 2023 by Kaya Gieniusz
Utterly incompetent. It’s almost like they take pleasure in doing everything they possibly can to not give you your RX.
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November 2023 by evelina zanzi
professional and accurate
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November 2023 by sceneiz M
two employees are racist and easily accused customers.
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October 2023 by Juvily April Del Rosario
Nothing
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August 2023 by Kevin R.
This CVS is very good. The employees are genuinely pleasant, and the pharmacy department is top notch. Always get my prescriptions within a day of the refill date. Very satisfied.
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April 2023 by maria sileo
Every time I go to Cvs everyone is so friendly and helpful, especially Claudia! She is attentive and helps me on so many ways. I can't say enough about Claudia!! She is wonderful!Maria Sileo
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November 2022 by angela smith domzal
Very good CVS with friendly and knowledgeable staff.
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September 2022 by M Asuncion
We LOVE our local CVS! EVERYONE from the Pharmacy to the Front of store are AMAZING!! Keep up the AWESOME job!! ??
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June 2022 by Elizabeth T.
TERRIBLE. Never called and said prescription was ready. Called and waited on hold for 30 min. Was told the dosage wasn't covered as it was an "unusual" amount but a lower dosage taken more times a day would be covered and would equal same total dosage daily. They close in 2 hours so I rushed to tell my doctor to quickly change it. I then get an automated voicemail it's not covered. I call CVS and was told to bring my insurance card in. Why? They have my insurance info this isn't an insurance issue... I was told something is covered and it's not and I need to know why so I can tell my doctor to change it again ASAP. Guy rudely tells me to hold and I've been on the phone for over AN HOUR with no response and pharmacy closes soon so I either have to go and pay out of pocket or wait in pain until tomorrow until they can get this right. This CVS is TERRIBLE. Go to RiteAid, Walgreens, Walmart, anywhere else. UPDATE after waiting on hold for over an hour they hung up on me without saying a word....
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April 2022 by Lander Svenson
Be prepared for long waits and resistance at every turn for help requests. If you need them to fax or mail a prescription pre authorization for a drug you're in trouble. Just send thru grannicks.
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April 2022 by Holly H.
I scheduled my booster Covid vaccine 2 times with CVS. They cancelled both. The third time it was confirmed 2x the day of. I drove 45 minutes to get there. I checked in on line as they requested. 1/2 later no one helped me. I went up to the counter and they said " Our vaccine technology hasn't worked for 3 days" I explained they had confirmed 2 times, including an hour ago. They said "Nothing we can do about it". Don't go here. CVS has gotten terrible. Bad company all around
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March 2022 by Keb B
Some staff are helpful but there are a few strays in the evening shift who enjoy to complain about not being able to take lunch breaks while checking out the customer. Very unprofessional. One female cashier in particular with short curly hair is very aggressive. Very unpleasant.
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December 2021 by Sally Z.
O STARS, -1 even!!! This location is by far the worst CVS that I've ever used. I am immediately transferring all my prescriptions after waiting on hold for over 40 minutes and then finally getting a hold of someone at the front of the store who told me that the pharmacy was busy and I would just have to wait. I waited on hold listening to the worst hold music panflute BS.40 minutes... four zero. The person on the phone was rude and told me that their priority is the people in the store not the people calling it. Seriously. This place and its employees are a joke.
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December 2021 by International Traveller
If you need an immunization of any kind; look no further. This is the place to get a Covid Booster, Flu-Shot and many more. Alex the Nurse's skill administering immunizations is second to none. I did not feel a thing! In addition to that I would like to compliment the entire Pharmacy staff for it's hard work and timeliness delivering our scripts. These are hard working individuals I hope appreciation is shown for as a result of their hard and fast paced work. Thank you CVS 99 Greenwich and a Happy Holidays to you!
