October 2024
Would appreciate a call back when requested. Customer service has markedly deteriorated.
April 2024
I think this is the best Citibank branch in the area. People are pleasant, helpful, friendly and competent. What else can you ask for in a bank?
November 2023
I can't believe how bad Citibank in Cos Cob has gotten. All new ATMs. They never work. Manager has been there way too long. Such bad attitudes. One teller only with 10 people in line. In oG of the most expensive cities on the East Coast. DO NOT USE THEM !! Local banks right across the street
