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January 2023 by gretchen bylow
Bruce Park Sports is amazing! I had a large order for a hockey team and they created and managed the entire process (from design to billing to delivery) seamlessly. I couldn’t have had a better experience, I am so grateful!
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November 2022 by PEL Laura
Experts!! Qualified, knowledgeable and very sweet!!!
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May 2021 by Vanessa S.
My 5 kids grew up going to BPS's, I parked in the lot to run into Greenwich Orchid (next door) did not know lot was only for BPS's (signage was covered by wood planks) but a disgruntled employee screaming at me from the doorway and another from inside the store, then in my face with her camera threatening that she would put me on social media if I didn't move my car! I mean come on there is a customer service friendly way to go about things! Your gonna scream at me a patron of both business, I'm gonna ignore you lady! Nasty rude person!
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September 2020 by KK K.
What a great place to buy gear and specialized equipment.The customer service at this place is amazing!I called before I came in and the man I spoke to could not have been any nicer. He took his time explaining everything. Who does that anymore?When I came in to place my order, the woman who works there was so kind and really took a genuine interest in seeing how we are doing with Covid, School, etc. She was lovely.The quality of the gear we purchased it outstanding. I will be back to shop here.
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March 2020 by mary Angel
You'll find anything for your sport and if they don't have it they will order it for you. Their personal are always very helpful and polite ??
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March 2020 by Todd Feighery
Great owner great options. Little expensive
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October 2019 by Ryan S.
I can't believe I wasting my time on this but others need to know. This is hands down the worst customer service I have had since I can remember. Not even worth explaining. Coupled with ridiculous pricing, you are better off going somewhere else. AVOID
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April 2019 by Hanna O'Banan
My Son ordered a glove and they ran our credit card, I called to get a tracking number and the Lady was rude and told me they don't ship out of State because all people are scammers! You have our money and we PAID for SHIPPING and Handling. Ship it with a signature request or state somewhere on your website that you do not ship out of State. AND don't be rude to a customer who's money you already took! Extremely disappointing and now my Son is not getting his glove. NO WAY TO RUN A BUSINESS!!!
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December 2018 by Yuki Ikeda
I have nothing but great things to say about Mark and his staff at Bruce Park Sports. They always go above and beyond. Big orders to rush orders no problem. Staff is always friendly on phone and in store.
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April 2018 by Barbara M.
Went into to pick up an order I place several weeks ago. The girl who worked at the store and helped me with my item was polite and attentive. When I went to leave with my item the younger owner of the store proceeded to yell at me for not paying. As I had given my credit card when I ordered I had already paid. Honestly I am a life long resident of this town as well as a frequent shopper at many stores and prefer to shop at local stores. The way I was screamed at by this man (an older gentleman was also there and actually told his son that he needed to stop) is unacceptable. I would be afraid to go into this store again - it was that bad.
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December 2017 by Mike E.
Class acts. I called them in a bind - when they were closed! - and they answered the phone, and then said they'd leave the product that I needed on their porch (under $2). I show up and the guy - the owner - is waiting for me. Super friendly, personable guy. Highly recommend.
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December 2017 by Darrell Hoy
Super helpful!
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October 2017 by Michael Kinar
Would have rated 0, but no option to do so. Called twice to speak with a manager and was hung up on both times, without explanation or a word said. Classless and no way to run a business.
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August 2017 by Ana Maria Eder
good jelly
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April 2016 by Erika Rippel
i emailed mark to have an order for shirts made, didnt have the full order in yet and asked if i could make a partial order! and how much it would be, Marks response was rude, and he referred me to another company! they have lost all business they would have had from me!
