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July 2024 by Trenton Z
First off its impossible to get in contact with a person over the phone. I made an appointment online only to show up and have then tell me they can't do a blood draw without a doctors note. Said I had to purchase the test online first but I was never given the option. The building and facility they are in are outdated and run down.
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June 2024 by Joe Baril
Friendly and quick
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May 2024 by Margaret Forler
Extremely happy with the ease of checking in prior to appointment. Fast wait times. Phlebotomist was professional and very accommodating when I realized I forgot my paperwork. Granby office A+
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April 2024 by Daniel P. Brown, Jr.
I had, as I always have, an appointment. When I arrived, I signed in just before my appointment time and was immediately called in for the blood draw. It went well and quickly and I was out in less than ten minutes. That is the time from when I first walked in the door until I left. Who can complain about that? The key is getting an appointment.
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April 2024 by Andrea B. Johansen
They must have overhauled their staff and process in the last couple of years because I have been to this location twice in the past week and the phlebotomists are kind, on time, and on top of the process. I will definitely use this location again if I need a Quest blood draw. They performed a Gallery kit test that was sent to me via mail by my doctor.
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April 2024 by Sandra Gannon
My daughter recommended Quest to me, she was very happy with their bedside manner. When I needed blood work done thought I would give them a try. Making the appointment could not have been easier. Great service, easy to find, kind and caring staff, did not feel rushed. Will definitely use them again! A big shout out to Karen at the Granby CT office, Thank You!
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April 2024 by John Damato
My physical appointment got moved up,had to cancel scheduled appointment, So I walked in and in half an hour had my blood work done. Had results next day for my physical.
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April 2024 by Cal Schrotenboer
Very convenient. I am highly satisfied with the service which I received.
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November 2023 by Mattie Banzhaf
Always professional, thoroughly competent and friendly.
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October 2023 by Paul M.
I'm always happy with Quest and had the best experience with Josie today. She was so pleasant and had an amazing personality. She put a smile on my face from the moment my name was called. Thank you
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July 2023 by Kulwant Sokhey
Bad customer service
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July 2023 by Bernice Jackson
I was weary of going here for my prenatal blood draws because of all the terrible reviews. I have yet to experience any of the long waits and terrible customer service that all the other reviews mentioned. I have had nothing but fast and friendly service. Once it took them a while to find my vein which was a tad painful, but that’s just par for the course with getting your blood drawn. I will continue to come here since it’s extremely convenient.
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February 2023 by Tim Allen
Quick digital check-in and employees were happy, helpful and professional.
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October 2022 by Hannah Hasan
No complaints, made an appointment online and checked in the kiosk and barely had any wait at all. It was super quick and would return again to this location (and will have to) in the future.
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August 2022 by Julie Grano
Made a 9 am appointment for Sat 8/13. They had my appointment , I had insurance and paperwork. They couldn't see me because I didn't have a confirmation number, because I wasn't given one! A waste of time! Do better!
