CVS in Granby is a reliable and helpful pharmacy that many customers trust as their go-to location. The staff is generally friendly, knowledgeable, and willing to go out of their way to assist customers, especially in the pharmacy and photo departments. Employees like Amanda are praised for their pleasant attitude and helpfulness, often going above and beyond to provide support. Customers appreciate the store's efforts to ensure they receive their prescriptions quickly, even accommodating special needs such as a manual vacation override for out-of-country travel. However, there are occasional issues. Some customers have experienced delays or inconveniences due to staff shortages or scheduled breaks, such as the pharmacy closing during lunchtime, which can be frustrating when feeling unwell. There have been instances where staff appeared less personable, possibly due to limited break times or workload, leading to less positive interactions. Despite these occasional setbacks, many customers remain satisfied with the overall service, emphasizing that their experiences have been positive and that negative reviews may not fully reflect the store's typical helpfulness. Overall, CVS in Granby is viewed as a dependable location with friendly staff who work hard to meet customer needs. While minor issues may occur, the majority of reviews highlight the store’s helpfulness, good service, and the staff’s willingness to assist, making it a trusted choice for prescriptions and everyday shopping.
This is our go-to CVS. Not always perfect, but 9 times out of 10 they get our prescriptions filled quick and are always helpful.
March 2024
Amanda is always pleasant, knowledgeable and very helpful with all things produced in the photo department. She goes above and beyond to help me whenever I need assistance! Amanda is a stellar employee!
July 2023
Iv never had an issue here. Ignore all the negative reviews. People are nice, pharmacy is great... People on here writing reviews were the individuals that got trophies for just participating ?.