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December 2023 by William Starr
Was down there today, the whole buying event took about 2.5 hours. This is because I wasn't just buying an object and walking out, the owner made sure everything was set correctly to me, and it took time shooting 100+ arrows to ensure it was the correct size and I was comfortable using it. He doesn't want to sell a bow that will collect dust on the shelf. He wants to grow the sport especially in the youth.
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December 2023 by Ian Dane
I bought a high end crossbow and target from Newbury, the crossbow was so lose the initial arrow missed the target, then after 2 hours of tightening the bolts on every component save the limbs/pulleys, the next 2 arrows went in so deep into the target the fletchings were destroyed. He sold me a target that wasn't rated for the unsafe crossbow (almost 500 fps). I have called and left messages several times with no response from them. My issues were also related to Barry in person by another customer (my lawyer) after my phone messages were ignored. That customer had to return to Newbury to have a rework done (that is to say, he gave Barry a second chance to complete the work that he charged for but did not do). Considering the amount of money I spent to be screwed by getting an unsafe crossbow, substandard target, and lack of customer service I would never recommend Newbury Archery to anyone.Update- So after 7 months of ignoring messages Barry responded to my BBB complaint. He wants to refletch the destroyed arrows, not replace them and wants the used target back to resell apparently. That only after making me drive 1.5 hours back to his store. He refuses to admit the mistakes he made deliberate or not, and isn't man enough to take responsibility for them. Hardly a credible business owner. Take your business elsewhere.Update- I found out that Barry was informed in person in his store of the exact issues with my crossbow and target by a fellow archer (who witnessed them) has since stopped purchasing from Barry and referring customers to him. Barry has not refunded my money or offered to ship the crossbow to the manufacturer for certification. I do not trust him.
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September 2023 by Shelly Labbe
My children recently joined a 4H archery club and this was the recommended place to buy their gear. I’m familiar with their competition and I way prefer Newbury. It’s ok to be a novice and ask questions. For all of the pros looking for advice, I listened to him help another customer ahead of us and I could tell they know their stuff. The prices were good and the customer phenomenal. Hands down our new favorite place to go for all things shooting.
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May 2023 by Cj E.
Great service and tons of great advice to a first time purchasing a bow. They took there time to explain everthing to me and fine tune the new bow.
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January 2023 by Arnold Brown
I'm a left-handed short draw archer. Newbury had several bows to fit. He sold me a Hoyt flagship bow, last year's model at a decent discount with zero pressure. The very busy workshop is very well organized, sign of a true craftsman. I'll be going back.
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January 2023 by john c
Newbury Archery without question is the best archery shop; period. Stopped in today and purchased a new VX3 -29 with all the bells and whistles. Berry took his time to assemble, tune the bow and watch me shoot. He adjusted the bow to my style and gave me great shooting tips. I left the shop with a fantastic bow, a little bit better archer and a great customer experience.
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January 2023 by Ricky Gore
This place is incredible. Wife and I both bought bows and Barry took the time to explain everything and fit us out. He did not pressure us into buying any certain type. They have plenty of equipment in stock are extremely knowledgeable. Will recommend this place to everyone.
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January 2023 by Lisa Rivers
Best place by far ,My nephew and his sons use it.Sent my brother there the other day after he picked up his bow from a shop in Wolcott that had it for 3 weeks. Never touching it or even ordering the strings. Brought it to them, They took care of it right away.Newberry's the best
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January 2023 by Michael Rocke
This is the bow shop I've been looking for. Bought V3 a few weeks back and couldn't he happier knowing that I've found a capable bow tech.
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January 2022 by John Valentine
Very knowledgeable staff. I would and always recommend Newbury Archery to all my family and friends!
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January 2022 by Jon S
Great customer service
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January 2022 by Evan Groot
Fixed my bow
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January 2022 by Derek Roy
I’ve been out of the bow scene for a while, and was looking for a archery shop that would fit me to a new bow. I’ve never been here before, but so glad I made the drive from over an hour away! Berry the owner, was awesome! He took the time to show, coach, and guide me in the proper direction. He is very knowledgeable and like to do things the right way. Great family owned and operated business with lots of inventory. I will be using Berry from now on for all my archery needs.
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January 2022 by Josh Viertel
This place is the best bow shop within a two hour drive of me. I live on the NY/CT border, and there is another shop closer, with a big fancy showroom. But I keep coming back to Newbury because the people are amazing, generous with their time, accommodating, and they know their stuff. My only complaint is that they should charge more for their bench services, so I don't feel bad asking Barry to tweak this and that on my bow. My QAD rest broke during deer season, and they gave me a new one, handled the replacement w QAD themselves, and let me stay late outside getting it tuned and sited in so I could hunt the next morning. The other shop wanted to charge me a "$30 warranty fee" (which QAD says doesn't exist), and leave the bow there for them to mount it and pick it up next week. When I said I could mount it myself they scoffed at me and told me "that's like telling a 5 star restaurant you can cook a steak." People at Newbury said, "come on over! we'll take care of it." They wouldn't take a cent. It's been that way each time I come by. Newbury is the best.
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January 2022 by Kevin Rocheleau
Finally got out to check the store out and was not let down. Great selection of bows and accessories and a tremendously helpful staff. They helped me get into a nice hoyt right in my budget, when I left I couldn't be happier.