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August 2023 by Google user
Brianna did a very good job of explaining everything to me and helping get everything transferred. I did experience a problem later in the day which I do not think was her fault and I had to go to another store to get it resolved. I would have gone back to see her, however, I was out of town and had to find the closest location. But again I would go back to the Glastonbury location as I have in the past. Brianna was very personable and well educated on the product.
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June 2023 by Roland Hujber
This store is excellent. The staff always goes above and beyond. My most recent visit was quick and easy thanks to Brianna. She was very professional and knowledgeable.Thank you!
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May 2023 by Lynn Pulito
Exceeded expectations! I walked in without an appointment and was greeted right away. Both Whitney & Joel were amazing in putting their heads together to solve my problem, which they did in about 10 mins! No charge, no big selling, just help! Wow! Well done!
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May 2023 by Dean Kies
Bought a new phone and had to transfer my contents from my old phone to the new phone. Problem was, I couldn’t remember my passwords or security code. Whitney had started the purchasing process earlier with 4 phones for my family. Brianna was a great help until Whitney was able to join us again. Whitney stayed after her closing time, and the next day, ( her day off), she met me at the Apple Store to complete the process. She then reset many things for me. Such a pleasant and helpful person, going way beyond for us. Took customer service to another level. 5 stars for sure! ?
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April 2023 by Lorraine Hovanec
I cannot give enough credit and thank youse to Whitney at Verizon. She was a dear. She helped me through so many things, including pairing, my phone and my watch and transferring all my information from one phone to my new phone. I would recommend that anyone that goes to Verizon and Glastonbury to ask for Whitney. She is such a dear. I liked her very much I like the way I was treated and I was served. Thank you Whitney 1 million times for helping me.Lorraine
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April 2023 by Sandra Hunt
Both Joel and Whitney are amazing. Very knowledgeable and extremely patient. I had - what I thought to be a very complicated issue with 2 phones and Joel sat with a smile on his gave and fixed my issues quickly!!
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March 2023 by James Futtner
My visit to the Glastonbury Store was great. Dealt with Sales Rep. Whitney and can't say enough about my experience. Helped me with the purchase of a new phone and all the extras that I needed. I've been to other Verizon stores, but they cannot compare to the service that I received in the Glastonbury store! FIVE STAR service for sure!!!
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January 2023 by Christine Priest
Joel was the most helpful and personable associate, who went above and beyond to make the phone purchasing experience easy. He definitely deserves a raise. P.S he’s also awesome at applying screen protector!
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January 2023 by Michael Tashjian
Caleb was outstanding! He solved an issue we had been having for years and set up new phones for my wife and myself in minutes. I highly recommend Caleb. Thank you so much
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January 2023 by Jennifer Gosselin
Whitney is outstanding at her job. I came in for a new phone and she bent over backwards to help me. She even went out to my car to make sure the Bluetooth would work properly. The customer service at this location is the best anywhere around.
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January 2023 by Jeff Ulrich
Brianna was extremely helpful, especially considering the the location was closed where we had our appointment. She walked us through the benefits of certain phones and the memory we should have based on our history. Overall very helpful and cheerful which made the experience great.
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January 2023 by A C
Joel was wonderful to work with- there were some account issues that were on the corporate end and no fault of his and after multiple visits and many hours of patience he was able to help us combine lines, upgrade plans and get a new phone ordered/set up. He was very patient and knowledgeable.
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January 2023 by J. G.
Best Verizon in the area with very friendly and knowledgeable staff. Whitney is amazing and did a great job setting up my new phone. She is super patient and excellent at her job. I highly recommend this Verizon if you're looking for a more personable experience.
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December 2022 by Heather C
Had a great experience at this store thanks to Whitney. Her friendly and approachable demeanor made it easy to ask all our questions. She was very patient and thorough throughout the whole process. Strongly recommend coming here for your new phone.
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December 2022 by Jack Gherard
Joel was a super big help in helping me get my new phone and did a great job keeping me up to date with all the deals and even sold me an Apple Watch