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May 2024 by K. L.
In and out as well as good service. Never a problem.
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February 2024 by Matt Staebner
Speed and they always answer my questions
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February 2024 by Ondrea Brown
So efficient, and friendly GREAT SERVICE
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November 2023 by Clare Satin
Very efficient and friendly staff
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August 2023 by Victoria Nader
The owner is GREAT and they will do anything to help
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June 2023 by Customer Review
quick and easy amazon UPS box-less return. I went to one closest to hartford which has terrible customer service and outright blatant refusal to accept any shipping or dropping off except from 5-6pm. They asked me to scan the QR code and print the label myself, put it on the box and tape it up and then come at 5pm. the QR code when you scan on your phone, it just pastes title of your item, not shipping label.Similar reviews and anticipated service for the one by west hartford. Thanks to other google reviews i drove the extra miles to come here, was surprised. i was expecting taping fee, scanning fee, like they do at the ones i mentioned above.
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June 2023 by Kevin Uznanski
Only one in the area that is open before 8am. Quick and easy...and allowed me to still get to work on time!
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May 2023 by gabrielle duah
The older gentleman that works at this UPS needs to be protected by God and all of mankind. He is the sweetest, nicest, kindest, most gentle man I have seen working in the service industry in a very long time. God bless him. He cheers me up every time I go in there he is truly a light.
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January 2023 by Rose Karotkin
Went in to return a product and they don’t scan and send back like other shippers do -they don’t print their own label unless you pay $2.15
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October 2022 by Imraan Sookia (Immy)
They've been my go to place for the last couple of years! Awesome service and reasonable pricing to ship to Canada :)
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August 2022 by Anthony Dignoti
Charge a 5$ fee for pickup of items if you don’t have a mailbox
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August 2022 by Mary Mak
Very helpful with getting my boxes taped up and labeled for shipping! Long holiday line, but they moved people through quickly.
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July 2022 by Liz D
I have been going to this UPS location for years. You're always greeted with a warm welcome and the staff is extremely helpful. Very happy to have them so close to me.
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May 2022 by Kathryn Boris
Such complete and pleasant customer service! Tapped up my box when I forgot packing tape, applied the shipping label, and printed a receipt in about one minute, and with a smile and a thank you!
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April 2022 by Sarah Delaney
Super helpful, kind and patient staff. Staff was willing to check packing and supply extra tape for taping of odd size large box. Further staff assisted with generating a UPS label supplied by recipient-vendor of package. Most helpful!!! Thanks for the excellent service!!