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December 2023 by Austin P.
This staples is by far the worst compared to all others. I seriously think they do not take inventory since they never have what you're looking for in stock. The overhead is bare and even if you come back at a much later date they aim to disappoint by STILL not having what you need. I don't know who is overseeing the glastonbury store but do yourself a favor drive to the Vernon location, even if it's farther since they actually have products. The store in glastonbury is always a disappointment and thats the only thing they can consistently provide incoming costumers. Well looks like I'm headed to Vernon or order off of amazon and wait two days.
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November 2023 by Suh Jose
It is good place to solve the only problem is very slow copy machines in your system
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July 2023 by Barbara Valentine
Ok I absolutely love love your store 24/7. HOWEVER IMPROVEMENTS MUST BE IMPLEMENTED IMMEFIATELY TO THE CASHING OUT. THE CASHIER STATIO IS HARD TO LOCATE. PLS FIX. YOU CAN DO IT.
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June 2023 by Peter Vernacchia
I'm not sure why this location has so many bad reviews. It's a much better shopping experience than most Staples I've been to from here to PA. I am here at least once a month for work, and they always have what I need. Employees ask if I jeed help with anything as they're passing by. What more could you ask for
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May 2023 by Daniel Earhart
Benjamin was great, he helped me out with the Staples app and got me a 50% discount off of my order, I highly recommend this staples!
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February 2023 by Mike Voyer
Lets start with how the employee I went to for assiatance did her very best to avoid me till she was at a register no sweetheart i wasnt after your number i have a wife you jus happened to be the ONLY employee i could find. Asked the employee for a affordable printer that doesn't print boarders on photos and cam scan documents to my phone. She said all printers scan to phone and then found one that was an upsell from the printer that I initially was looking at. She told me that the printer i was purchasing was perfect for my needs. Now let's move on to how it was defective. It didn't print just ruined multiple pages. Stay away from this store. The staff isn't knowledgeable and what they don't know they make up. Spent $222 on a printer and ink. Got one that does the job at best buy for $60. Save your money and time
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February 2023 by QUANISHA WILSON
Exceptional Customer Service from Javier! ?????please recognize this associate this is my first time ever coming to this location and was greeted, helped! As long as he works here I will definitely visit again
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January 2023 by June S.
There is very little professionalism at this Staples. I paid for next day shopping via UPS and the package was never shipped. It was very expensive and no one seemed to think it was an issue. I did get my refund the next day along with my package that was never sent.
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November 2022 by The Maynard’s
Print associate that is mostly there on several occasions is just rude very unhelpful and only wants to do the bare minimum. Asked to print something on the self service printer with a pre-loaded card and he told me I would have to come back tomorrow morning to get a piece of paper print it doesn’t make much of sense as he is helping other customers print papers to the email they provide to do so horrible customer service in general.
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November 2022 by Megan Loffredo
Went to the print center to get some questions I had about printing my own invites answered. Some lady working there (forgot to check for her name), was very annoyed with every customer. She was on the phone when I got there and I waited for her and overheard her being annoyed and cutting off the customer on the phone. She got to me and was fairly nice but still was snippy about my questions. While I was waiting for my documents to load on my phone, a ton of people were behind me so I was nice and moved over so she could help them instead. An older gentleman behind me walked up to have a poster printed. Right off the bat she was SO rude to him. Throwing her arms up in the air, giving him major attitude about him not knowing the exact size poster he was looking to get made. She ended up just turning a computer towards him and makes him order it himself, all while being extremely rude to the poor guy. She comes back to helping me, and starts telling me how their printers aren’t capable of printing and cutting card stock without jamming up, BUT proceeds to turn a computer towards me and makes meOrder invites on the computer for double the cost it was going to originally cost me. Which in fact, are going to print on card stock AND be cut, all of which she just previously told me their printers can’t do!? Moral of the story, she’s rude and shouldn’t work in customer service.
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October 2022 by Allen Rundo
Thank you Javier for your excellent adivse and expertise in getting my laptop back up and running this morning !!! Take care now
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August 2022 by Jon M.
What a nice and helpful print services counter :) -- Ive made many many visits, and always nice, friendly and fun people - Staples Glastonbury showin how its done!
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February 2022 by Anita Coullard Dziedzic
Rukiya,I want to give you a big THANK YOU for you excellent service. I hope you have a wonderful day.Anita
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December 2021 by Angela Marie
I ordered same or next day photo cards on Tuesday today is Friday And they still aren’t done. I’m literally on hold with the store going on 23 minutes to check the status but at work and can’t stay on much longer.
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November 2021 by Alex Dz
Arrived at store to pick up printer ink. I admit I was cuttin it close but everything said they were open. I arrived around 855 to the doors locked but cashiers still at their registers I knocked on door the actknowled me and finally came to the door minutes later telling me they are closed as I look at my phone and it now says 901.... I explained all I needed was ink I have the model and everything I'm playing with card so dosnt effect ur drawer. Nope. This is the second incedent at, this store first being they "closed 1hr before posted time and employees were in there nof doing anything that looked work related who knows maybe they were on brake or stocking