Katz Hardware is known for its helpful and friendly staff who go out of their way to assist customers. The store is always neat and organized, making shopping easy and comfortable. Customers appreciate the knowledgeable employees, especially in departments like paint, where staff help choose the right finish, color, and tools. The staff's willingness to explain products and offer personalized help stands out. During emergencies, such as a snowstorm, Katz Hardware was open and proved to be a lifesaver by selling essential items like grade 8 screws needed to fix a truck plow. Customers also value the store’s convenience compared to larger competitors. In addition, staff are eager to help with specific needs, like fitting propane tanks or finding the right bolt and screw for outdoor furniture, often providing services free of charge. Overall, Katz Hardware offers great service, helpful advice, and a friendly atmosphere, making it a trusted local choice for hardware and home improvement needs.
There's always helpful and friendly staff, they go out of their way to ask if you need anything. Definitely much more convenient than larger store alternative.
February 2024
Very helpful during the snow storm 1/7/2024 this place was open and was a life saver they sold me grade 8 screws that enabled me to fix the plow on my truck and get back to work!
October 2023
Love this place. Staff is super friendly, helpful and available. Always try here before Home Depot.
