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February 2024 by Drums & Friends
Dude with the black nail polish was pretty rude and not helpful at all. Gave me also wrong info about Own vs. Rent prices and about changing items for the group etc.Clearly he was inconvenienced by my scheduled appointment yesterday 2/3/2024.Business taken elsewhere.
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September 2023 by Thomas Knack
I had a great experience. Diego was friendly and very helpful with my fitting as well as making suggestions. Overall a very pleasant.
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September 2023 by Chris D
Very Disappointed ?,What a dramatic change at this store location.I stopped in to look for a new tie and pocket square for a Wedding and the selection was minimal to say the leastwith less than a dozen style/ colors of traditional ties.I told the Mgr. I was very disappointed in the decision to remove selections
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September 2023 by Momo The Builder (Jon Simonin)
Staff was pleasant and knowledgeable but the store tried to scam me out of $140. This ultimately did not happen, though took far too much effort to correct. If this huge ordeal did not occur, 5/5; otherwise 2.5/5. Be careful leaving your purchased items with them.I can write an essay on the aforementioned incident, though since it was resolved I will refrain from details.
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August 2023 by Dalton Strom
Hats off to Bill for helping me procure a suit & shoes. True professional.
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August 2023 by Miriam Zaga
Nice store they help us to find a suit the size all. Thank's
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June 2023 by Allen Marsh
Diego was outstanding…really appreciate his help in finding the correct fit within my budget…
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May 2023 by Scott Hamilton
Didn't have what I wanted, but the gentleman was very helpful and nice about my stupid question.
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December 2022 by Joseph C.
Terrible experience with the store return policy. The clerk would not look up my transaction to return an item I never even used.
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September 2022 by Christina Salois
PLEASE READ REVIEW: The manager of this store, Deborah, SAVED MY WEDDING. She was empathetic, kind, attentive, and selfless. I went to men's Wearhouse for custom made suits. 2 months are the order was set up I was told at Men's Wearhouse that my custom suit order had run out of fabric and that I had no other options. 3 out of 8 groomsmen did not have suits. They offered no other options and told me to return the suits and "go in a different direction". The store manager at men's Wearhouse was so condescending she made me cry. I called Jos A. Bank in Glastonbury to see if they could help me. Deborah immediately got to work to find a solution. She invited me to the store and after seeing my fiancés custom suit she told me that not only does Jos. A. Bank have that exact suit available off the rack, but so did men's Wearhouse. The store manager at men's Wearhouse did not check their online inventory, but the store manager at Jos. A. Bank did for me (even though it wasn't even her store. The solution was so simple and she was able to help me get the groomsmen their suits. Afterwards she checked in with me and made sure everything was all set. She was helpful every step of the way. Please if you are wondering where to get a suit, GO TO JOS. A. BANK AND SEE DEBORAH. She is wonderful at her job.
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August 2022 by John MacGovern
Murray showed me how to get properly fitted for a dress shirt and I was able to go online and order a bunch of shirts to reload for work. Great experience here.
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May 2022 by Christina Moavero
PLEASE READ REVIEW: The manager of this store, Deborah, SAVED MY WEDDING. She was empathetic, kind, attentive, and selfless. I went to men's Wearhouse for custom made suits. 2 months are the order was set up I was told at Men's Wearhouse that my custom suit order had run out of fabric and that I had no other options. 3 out of 8 groomsmen did not have suits. They offered no other options and told me to return the suits and "go in a different direction". The store manager at men's Wearhouse was so condescending she made me cry. I called Jos A. Bank in Glastonbury to see if they could help me. Deborah immediately got to work to find a solution. She invited me to the store and after seeing my fiancés custom suit she told me that not only does Jos. A. Bank have that exact suit available off the rack, but so did men's Wearhouse. The store manager at men's Wearhouse did not check their online inventory, but the store manager at Jos. A. Bank did for me (even though it wasn't even her store. The solution was so simple and she was able to help me get the groomsmen their suits. Afterwards she checked in with me and made sure everything was all set. She was helpful every step of the way. Please if you are wondering where to get a suit, GO TO JOS. A. BANK AND SEE DEBORAH. She is wonderful at her job.
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May 2022 by Giada E.
Wonderful experience from beginning to end even when the salespeople were inundated with clients, once we were seen, Debora gave exceptional service. I prefer this location to any other, they never disappoint.
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April 2022 by Paul Meijer
Fabulous clothing store to do business with! Murray is my guy over there. Knowledgeable, friendly and takes the time to really get you the clothes that compliment you. I bought 10 shirts and several suits and blazers after having lost a lot of weight. I drive about an hour to go there because of their great customer service! Thank you.
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April 2022 by Christian Vogt
Chalking it up to some new staff, but it took us a little bit to be served. Staff were friendly once we were being helped.
