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February 2024 by Amy Brown
Such a kind and caring staff that clearly love the animals. I received 2 follow up calls for my cat's emergency visit.
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February 2024 by Darcey Cunningham
We had a wonderful experience with everyone at Glastonbury Vet Hospital! My dog can be very aggressive when approached or touched. Michelle, Dr. Sprague, and the entire staff were warm and welcoming and my dog did great! So relieved I've found a vet I can feel ease about visiting!
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February 2024 by Vannah Voccola
We've been using this vet hospital for years, and trust all of the staff with the care of our cat and two dogs. The staff is timely, and friendly, and treat our animals with compassion. The vets and techs explain everything clearly and honestly.
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February 2024 by Sue Willard
I highly recommend Glastonbury Veterinary Hospital. Everyone was so helpful. They made you feel comfortable. It was Willie and Ollie first visit. Very impressed with Glastonbury Veterinary Hospital.
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February 2024 by Tessa Rickart
We had a positive first appointment with every single staff member. Our very anxious dog was treated with care and everything was explained to us thoroughly. Very grateful to have found this office.
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January 2024 by Andrea Clark
Very thorough exam on my cat. Dr. Javier called me at home with test results to discuss them.
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January 2024 by Laura Shires
How great it is to work with authentic people. The staff are very trustworthy and provide excellent care.
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January 2024 by Steven Joseph Inghilterra
I recently visited Glastonbury Veterinary Hospital for an appointment scheduled at 11:00 am, and unfortunately, my experience left much to be desired. To begin with, my appointment time was not adhered to, as I found myself waiting until 11:20 before being seen. When I inquired about the delay, I received no explanation for the prolonged wait. Upon finally being brought into a room, I was met with further disappointment. The room was uncomfortably small and lacked even a basic chair for me to sit on. I spent nearly 15 minutes in this cramped space before anyone attended to me. When someone finally came in, they proceeded to take a sample from my dog. To my dismay, I was informed that they had broken the slide used for the sample. This resulted in the need for the procedure to be repeated, subjecting my dog to additional stress and inconvenience. The subsequent wait for the repeat procedure further compounded my frustration. The overall lack of efficiency and professionalism during my visit has left me with a negative impression of Glastonbury Veterinary Hospital, and regrettably, I have decided that I will not be returning. I believe it is crucial for veterinary establishments to prioritize punctuality, comfort, and competence in their services, and my experience at Glastonbury Veterinary Hospital fell short of these expectations.
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January 2024 by Luz Cruz
This practice has restored my faith in humanity thank you soooo much
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November 2023 by Vera Henault
All the workers, from reception to doctors, are very professional and friendly, the place is very clean, safe, comfortable and quiet. I recommend bringing your pet here. Simba loves come ?❤️
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November 2023 by melanie sharon
Dr javier saved my dog’s life… and therefore , my own! My dog had pyometra and required emergency surgery. Dr Javier cleared his schedule (calling in a sub to cover his regular appts, and leaving late for his veterinary conference) and did the surgery successfully. He was so kind, talks to you like a regular person- he’s also a good listener. While you might expect this from a doctor/vet, I’m sure you’ve observed that it’s quite rare! I confess that I was an overly worried pet owner in the aftermath, and everybody indulged my concerns with patience. The entire staff was very pleasant and helpful, the front desk woman is ever so nice. Dr Javier and his wife dr O’Connor, and dr sprague are the vets. In addition to dr Javier, I did see dr sprague, who was also excellent ( didn’t meet dr O’Connor, but sure she’s equally great) this is a family practice with local drs who are longtime residents. In addition, they have really spruced up the place since becoming owners fairly recently . Some months before all this, my dog had a routine tooth cleaning with some extractions, all uneventful but well done- that was my first visit to this practice- so glad I already knew who to call this time. I am now a loyal customer, so grateful to dr Javier and his team, for their kindness and expertise .
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October 2023 by Marie Wagner
Very thoughtful, courteous and friendly. I feel very comfortable knowing there are 3 veterinarians on staff.
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October 2023 by Megan Coleman
Dr. Jay is the best! The office and vet staff is remarkable and caring. I feel so comfortable having my pets here and have not felt this way about any other vet. Just amazing!
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October 2023 by Lori Russo
Jason use to be good when he was with his family at rocky hill animal hospital but not so much now .he gave my mom's dog shots that he wasn't due for and then refused to not charge her and it was his mistake.then when my mom called her credit card company to refuse to pay he wasn't man enough to solve the problem he got his wife to call my mother and she wasn't nice at all about this he made the mistake but couldn't own up to it I quess money means more then the animals or the customers. Awful service and controlling wife
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September 2023 by Deb Casasanta
Called to make a new patient appointment and was offered a same day or next day appointment (how great is that)I believe I was speaking with Susan who was very pleasant on the phone.Our appointment with Michelle and Dr OConnor was very informative and also helped alleviate our anxiety as to whether our dog may have the start of an infection. We are pleased with our choice of veterinary care and have every confidence in the doctors there.
