-
August 2024 by Casey C
Quick and efficient service at a fair price.
-
July 2024 by Paul Kerswill
Two words: honest and knowledgeable. Didn't do more than necessary and used quality (in my case, Ford) parts. The estimate was accurate, and work was done quickly. Took the time to cover all the scheduled maintenance items and made suggestions on what to do in the future. I used to go to the dealership, but now I'll becoming here
-
June 2024 by Tobias Reyes
Live the courtesy of the team there.A A plus work always
-
April 2024 by A J
Highly recommend this place, the people are very honest. A+
-
February 2024 by Alexis Haggerty
Highly recommend them for towing. Had my an accident and my car was not drive able. One of their guys showed up behind the accident just going to get fuel and he stuck around cleaned up the scene so quick. I was going through my AAA and took a little while to get off the phone but he stuck around for me, made sure I was okay brought my car home as well as myself, very nice guy. Also just had another guy tow my car to the shop. He was there within 10 mins. He also was very nice took the key and did everything great and efficient!
-
January 2024 by Enn Ell
I wish I could leave 0 stars.
This happened in 2016. My sister and I were driving home during a snow storm and had gotten stuck on a street in between two hills. We called AAA who sent out Glastonbury Automotive. The man that showed up was HORRIBLE. One of the worst customer experiences of my life. He treated us like we were idiots, sat in his tow truck while directing us to drive up the hill (the car would not budge!) he was horribly rude and told us he wouldn’t tow us because “they can’t just tow everyone that decides to drive in snow”. Excuse me? It’s not as if we were out joy riding (even though that shouldn’t even matter, why do we pay for AAA then?!). Not to mention: he could have towed us during the time it took him to sit and watch us try to make it up either hill. He then left us stranded there STILL.
By the grace of God one of my friends with a pick up truck picked up his phone and came out to get us but we had to still leave the car on that street. I was extremely distraught by the whole situation as this man from Glastonbury Automotive was horribly rude and just a horrible, angry person all around. Anyone that has mentioned them to me since this day hears this story and usually chooses another company to go with and I am SO GLAD I am turning business away for them. That situation was incredibly traumatic. It seemed like that man was getting joy out of “playing god” with us.
Anyway, as I stated this was back in 2016 but I just saw someone post a review of this place on Facebook, I looked through my old posts and realized I never posted mine (too traumatized at the time?).
Word of warning STEER CLEAR OF THIS PLACE. Do not even waste your time and energy.
-
December 2023 by William Phelan
Shout out to Nicholas! I'm the Service Director @ a highline import dealership, and I met him today as he was towing in an all wheel drive vehicle that could not be put into neutral. He first asked where the best place for him to drop it for our convenience ( instead of where was easiest for him ), and then the patience and care he showed getting it off his flatbed when all 4 wheels will not roll at all was impressive! Thank you!!
-
November 2023 by Jarrod Sansoucy
These guys are amazing, I have been using there services for years. I have 4 cars with in my rotation that I bring to them. Most recently they installed 4 new tires and brakes on my Audi SUV. I can only say great things about G.A. Prompt, knowledgeable, fair priced. Thank you!I have even turned many of my friends and family on to them for service
-
October 2023 by amber cromeenes
Highway robbery. They towed my car literally 3 miles and had it overnight and they charged me almost $300!!!! And, I HAD to pay with cash only...which screams to me "shady". Yeah they suck
-
September 2023 by George Nassar
Broke down on the side of the highway, Jordan gave me a call and came right over.Quickest wait Im ever by a tow company.Super friendly very professional and a great price !
-
July 2023 by J. Scott
They were able to help me out with an alignment for my wrecked SUV for a great price. I would highly recommend this place.
-
July 2023 by Will McClain (W1se)
Gpt a tow from them through triple A and they Dropped my car off at a different location that arranged, took 5 hours to get to me and couldn't provide a ride for me . Worst place ever. Never using them again or wouldn't recommend them
-
July 2023 by Brian Blakeslee
I highly recommend, especially for fellow motorcycle riders. They have an enclosed trailer specifically for towing motorcycles. It’s very nice knowing your bike is being transported in the best, safest way possible. It was also overall the best towing experience I’ve had. Driver was friendly, was well experienced, and even held a nice conversation on the ride back, on those often long quite rides to the house or shop. The wait was also very reasonable as well. They helped me when I was stuck on a broken down motorcycle 40 minutes from home. Thanks guys! Would recommend to anyone and everyone
-
July 2023 by Will Mcclain
Gpt a tow from them through triple A and they Dropped my car off at a different location that arranged, took 5 hours to get to me and couldn't provide a ride for me . Worst place ever. Never using them again or wouldn't recommend them
-
May 2023 by Ryan LeBel
I unfortunately needed a tow for my truck today and after getting blown off by another tow company after 2 hours of waiting, I decided to try these guys. I was not disappointed whatsoever. They showed up quick ready to do the job. Ken was outstanding and extremely professional and helpful. I wouldn't hesitate for a second to use these guys again. It's nice when you find a company who actually cares about their service and work quality. I highly recommend them.Service: Car towing
