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January 2024 by Jon Tattersall
I’m here at 10:28pm. The store hours posted are until 11pm. I have a flight tomorrow and needed something last minute only to show up to the store and find they closed early.
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January 2024 by Tm
Too crowded, too shady. Everything in here on the shelf is behind protective case. Really makes me wonder about the clientele.
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January 2024 by Frederick Horsman
Asked for help finding something. Did not get helped.
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November 2023 by Taylor D
Worst cvs around. Customer service is nonexistent. Woman who picks up phone for front store is UTTERLY useless. Train your employees better.
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November 2023 by Words Retain power
Worst cvs around. Customer service is nonexistent. Woman who picks up phone for front store is UTTERLY useless. Train your employees better.
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October 2023 by Little Miss Flower Power
Rudest pharmacy techs I have ever encountered, and I have had quite a few experiences with them. One younger guy is very nice and professional, but that's where it ends. Even today, the girl at the the drive thru just opens the drawer to send me my prescription and debit card, and says nothing. I said, "Thank you", and she still says nothing. Miserable.
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October 2023 by lol hi
Etiqueta the Pharmacist and Angela drive thru pharmacy tech are incompetent, condescending, disrespectful, rude, and most unprofessional people that I’ve ever interact with at 16 Main Street, East Hartford, CT. If you can’t even communicate to a customer for basic interactions and be nasty for no reason then maybe you shouldn’t be in your current job. You are the reason why there are so many bad reviews and customers are avoiding this location at all cost.
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September 2023 by michael fromson
Until recently we haven't compared prices between different pharmacies. Recently we have found that CVS is consistently much higher than our Costco pharmacy for the same exact drugs. Recently we bought one drug and the copay was $50 at CVS. One week later we got another prescription from the same doctor for the same drug. This time we used Costco. The copay was $12. I asked the pharmacist at CVs why there was such a difference. He had absolutely no response.
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September 2023 by Brian Geer
Always count on the pharmacy to mess something up. It’s the complete opposite of convenience…whichever term you choose to use.
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July 2023 by Diana Teddy
Called the pharmacy regarding a prescription that I noticed was on hold. The pharmacist was so rude, did not have phone etiquette or customer skills at all. Maybe she didn’t have the answers and was offended that I asked a question but this is the first time. I will definitely be moving to another pharmacy since it’s such an inconvenience for her to do her job.
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July 2023 by Shana Segal
Just want to give a shout out to Elisabeth the pharmacist about how rude you were on the phone with me today. Not very professional and understanding. It was uncalled for asking me if I was “ frustrated” ( in a very rude way) while I was for a good reason and I was not taking it out on her in anyway.Thanks for ruining my morning.
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May 2023 by Robin Chiburis
I think that some of the drive through pharmacy staff is really nice and helpful. However, the lady with the eyebrow piercing makes me feel so bad every time I go there. She answers my questions in such a rude way as if she’s offended I would even ask her something or as if it’s a stupid question. My prescription wasn’t refilled and I am struggling without it. Her rude behavior just caused me to spiral even further. She is the last thing I want to deal with when I’m trying to fix my mental state.
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May 2023 by Bryan Adams
Trash location. Now closes every day at 6 pm instead of midnight but haven’t updated any of the information to reflect that. Thanks for wasting my time
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April 2023 by Tahira Bee
The minute clinic is the worse… You can make an appointment and still wait another hour to be seen. I went 2 days in a row and same thing… The nurse is very slow and takes her sweet time calling people in…. I will never go back..
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April 2023 by Jorden Niles-Foster
Marcia the pharmacy technician goes above and beyond with her customer service. She is welcoming, prompt, and supportive. She took the time to explain the situation to me and then was able to resolve the issue quickly. Thank you for your help Marcia!