-
June 2024 by Gayle McDermott
If I could give a - Star, I would. I personally no longer will do business with CVS. Why? Oh there are so many reasons! Let's start with the interaction from the pharmacist: CHERIE PIREAUX ~ Textbook definition of rude and unprofessional. We get it, there is a shortage of medications and sometimes they are not in stock. My son tried getting his medication and she said there is nothing in stock ~ even though the CVS app. stated his script was ready for pickup ~ it wasn't. She then proceeded to tell him she has 0 in the store. Upon some research and calling other CVS pharmacies my son was told they have 12 tablets in stock. I called and she twisted the entire conversation making herself out to be a victim ~ her exact words: " I don't know what game you are playing but I am being pressured, I feel manipulated" Why? Because my son took time to call another CVS for some answers? And, that she was basically being called out on lies that she told.. It is customarily, at the pharmacist discretion, to partially fill a script and void the remaining and have the physician send another script. Inconvenient? Sure, but if the patient is willing to make that effort ~ let them. Meet them 1/2 way ~ not CHERIE PIREAUX ~ no. Her solution? and I am quoting her " I will fill the script of 12 but I am putting notes on his account and he ( my son ) is NO LONGER able to get his scripts here ~ or any CVS" Give her a standing Ovation! Another CVS customer leaving and going to Walmart pharmacy. The entire staff is rude, condescending, belligerent and, for a lack of a better term ~ Ignorant. Take your business elsewhere ~ CVS does not deserve your business.
-
May 2024 by Christina Zurcher
This location used to be great. Things used to be stocked. You could stop here and get bread, milk etc when you picked up your meds. Now most everything is out of stock. It never gets replenished and many times is past expiration. I can’t speak for the pharmacy as it’s been years since I’ve needed it. This review is in reference to the store itself.
-
April 2024 by LaCole Sloan
One of the nastiest, rudest pharmacy locations I have ever witnessed and encountered. The pharmacy techs will place you on hold and not even acknowledge they are placing you on hold. When ask to speak to a supervisor they refuse to escalate the issue. I have been waiting 6 days for a problem that could of been resolved and they’re refusing to address the problem and fix it. They play the blame game and not accept their own responsibility. They’ll gladly bill your insurance for a prescription you can’t use and refuse to take it back and leave you stuck without options. I would not recommend this location to anyone. Especially if you have sensitivity and allergies to certain medications like I do. This location would put the customer at jeopardy.
-
March 2024 by Marc Paquette
If your store hours are posted and say open until 11:00 pm. Why are you closed before then?
-
January 2024 by Jon Tattersall
I’m here at 10:28pm. The store hours posted are until 11pm. I have a flight tomorrow and needed something last minute only to show up to the store and find they closed early.
-
January 2024 by Tm
Too crowded, too shady. Everything in here on the shelf is behind protective case. Really makes me wonder about the clientele.
-
January 2024 by Frederick Horsman
Asked for help finding something. Did not get helped.
-
November 2023 by Taylor D
Worst cvs around. Customer service is nonexistent. Woman who picks up phone for front store is UTTERLY useless. Train your employees better.
-
November 2023 by Words Retain power
Worst cvs around. Customer service is nonexistent. Woman who picks up phone for front store is UTTERLY useless. Train your employees better.
-
October 2023 by Little Miss Flower Power
Rudest pharmacy techs I have ever encountered, and I have had quite a few experiences with them. One younger guy is very nice and professional, but that's where it ends. Even today, the girl at the the drive thru just opens the drawer to send me my prescription and debit card, and says nothing. I said, "Thank you", and she still says nothing. Miserable.
-
October 2023 by lol hi
Etiqueta the Pharmacist and Angela drive thru pharmacy tech are incompetent, condescending, disrespectful, rude, and most unprofessional people that I’ve ever interact with at 16 Main Street, East Hartford, CT. If you can’t even communicate to a customer for basic interactions and be nasty for no reason then maybe you shouldn’t be in your current job. You are the reason why there are so many bad reviews and customers are avoiding this location at all cost.
-
September 2023 by michael fromson
Until recently we haven't compared prices between different pharmacies. Recently we have found that CVS is consistently much higher than our Costco pharmacy for the same exact drugs. Recently we bought one drug and the copay was $50 at CVS. One week later we got another prescription from the same doctor for the same drug. This time we used Costco. The copay was $12. I asked the pharmacist at CVs why there was such a difference. He had absolutely no response.
-
September 2023 by Brian Geer
Always count on the pharmacy to mess something up. It’s the complete opposite of convenience…whichever term you choose to use.
-
August 2023 by S King
Efficient, friendly and knowledgeable service!
-
August 2023 by Andrew Folcik
Had what we needed and nice friendly people
