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March 2024 by Joe Sanders
Staff was super friendly and helpful.Always enjoy going to vineyard vines just to see what's new for the season and to pick up more clothes.
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June 2023 by simon tajildeen
After reading all the one star reviews I was a little apprehensive about visiting vineyard vines at the west farms mall but let me tell u my experience was 5 star from the moment I walked in... I was greeted by Marco immediately and he made me feel like I was the only customer in the store even thou they were busy & soon after the store manager Julie came by to make sure I found everything I needed not only did Marco & Julie help me find everything I needed they also gave me there opinion on certain colors they liked or clashed I was impressed they cared sooooo much if u read older reviews trust me the store is totally revamped with a super positive atmosphere & I recommend anyone who visited before and wasn't happy to give vineyard vines another try & I promise you'll be super satisfied... HAPPY SHOPPING BECAUSE MY EXPERIENCE WAS AMAZING & JUST WANTED TO THANK MARCO & JULIE AGAIN FOR TAKING THE TIME TO HELP ME BUT I SAW THAT I WASN'T SPECIAL BECAUSE NOT ONLY DID THEY HELP ME BUT THEY MADE SURE ALL CUSTOMERS IN THE STORE WERE SATISFIED... 5☆☆☆☆☆ for sure!!!!!
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June 2022 by ditrMEDIA
Stopped in to get the new rakefire merch, was disappointed they didn’t have it.
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May 2022 by Itala G.
Immediately greeted upon arrival. Not many locations in CT. Conveniently located in mall off major highway.
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October 2021 by murad chyirli
I had Worst customer service ever ?
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October 2021 by murad fhj
worse customer service ever
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September 2021 by LA Be
Absolutely love this store and the associates. They are so helpful and give you an honest opinion when asked.
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October 2020 by Be Bent
Absolutely love this store and the associates. They are so helpful and give you an honest opinion when asked.
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September 2020 by O Jr.
Super prejudice if you’re slightly of any color don’t walk in here. Treated me like a second rate citizen for no reason and then when I tried to pay they said they didn’t except cash. In the process of contacting corporate they haven’t seen the last of me
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March 2020 by Jeong Hee Moon
I feel racist every time I visit.
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November 2019 by Jennifer K
Over priced items and pretentious staff. As others have said, I don’t fit the mold of what a vineyard vine shopper looks like, I was ignored when I entered the store and when I went to try items on the staff watched me like a hawk. Spend your money elsewhere.
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November 2019 by Jose Gil
All can of liquor a great price
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November 2019 by David
Visited the store on 7/13/19 with my girlfriend . Walked in and two employees were standing in the front of the store talking . They totally ignored me . I wasn’t greeted at all!!! Then a couple of seconds later a man and son walked in and they got greeted and one employee even started a conversation with them . The reason I’m saying this because I’m a black man and the other customers were white . I totally got looked over . I exit the store .I made sure that I walked right in front of them and still did not get asked if I needed help !!!!!! I had money to spend and I guess they figured sense I was black I couldn’t afford It . Maybe I could be wrong but i felt very uneasy about the whole thing . I was in the the store as a paying customer and this experience for the second time will keep me out permanently !!!!!I ADVICE CORPORATE TO TRAIN THEIR EMPLOYEES AGAIN ON CUSTOMER RELATIONS WITH RACES BECAUSE I FELT HUMILIATED!!!
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November 2019 by Hope A.
Over price merchandise and pretentious staff. Stick to stores like LL Bean and J Crew.
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September 2019 by Brad May
We caught the end of summer sale and found a few items that were well priced. The store is clean and bright and the staff was friendly.
