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August 2024 by Angela Sherrill
Store is nice, staff is definitely 3/5
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May 2024 by Annmarie Magurany
Today I stopped by vineyard vines at Westfarms Mall. I noticed that they had two chairs available for sitting just outside the door. I sat down for a rest as I had already been walking for an hour and a half around the mall trying to find a dress for my gender reveal party and was tired. I wanted to check out vineyard vines for pink and blue dress options as their store would be great for those colors. I’m 3 months pregnant and wanted to sit for a few minutes before heading into this store. As I was getting ready to get up and head in, the saleswoman from inside the store came to stand in the doorway and stared me down to my core. I was taken aback as she made me feel as if I shouldn’t be there. I looked behind me to check if she was angrily looking at someone else behind me but everyone was happily walking by me in the mall, so it was obvious she was staring at me. I had no idea that sitting for a moment there was wrong and got up to head into the store. She said hello brusquely, and I said hello back albeit unsure. I checked out the dresses and saw none that would work for me and so I left the store. I wondered if the tall, older, white saleswoman who stared me down, had an issue with my race, a black woman. As I passed the store on my way back I noticed a white family now sitting in the chairs but said saleswoman was nowhere to be seen to give them the death stare also. I wonder why white salespeople still think it’s okay to discriminate against people of color for simply existing. I was holding a Tommy Bahama bag from my recent purchase and was clearly a paying customer if she thought differently. I expect better in this day and age obviously as black people are humans who are capable of purchasing items in a store too.
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March 2024 by Joe Sanders
Staff was super friendly and helpful.Always enjoy going to vineyard vines just to see what's new for the season and to pick up more clothes.
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October 2023 by SI Taj
After reading all the one star reviews I was a little apprehensive about visiting vineyard vines at the west farms mall but let me tell u my experience was 5 star from the moment I walked in... I was greeted by Marco immediately and he made me feel like I was the only customer in the store even thou they were busy & soon after the store manager Julie came by to make sure I found everything I needed not only did Marco & Julie help me find everything I needed they also gave me there opinion on certain colors they liked or clashed I was impressed they cared sooooo much if u read older reviews trust me the store is totally revamped with a super positive atmosphere & I recommend anyone who visited before and wasn't happy to give vineyard vines another try & I promise you'll be super satisfied... HAPPY SHOPPING BECAUSE MY EXPERIENCE WAS AMAZING & JUST WANTED TO THANK MARCO & JULIE AGAIN FOR TAKING THE TIME TO HELP ME BUT I SAW THAT I WASN'T SPECIAL BECAUSE NOT ONLY DID THEY HELP ME BUT THEY MADE SURE ALL CUSTOMERS IN THE STORE WERE SATISFIED... 5☆☆☆☆☆ for sure!!!!!
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October 2023 by Ewelina Malska
RUDE CASHIER!!!!
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June 2023 by simon tajildeen
After reading all the one star reviews I was a little apprehensive about visiting vineyard vines at the west farms mall but let me tell u my experience was 5 star from the moment I walked in... I was greeted by Marco immediately and he made me feel like I was the only customer in the store even thou they were busy & soon after the store manager Julie came by to make sure I found everything I needed not only did Marco & Julie help me find everything I needed they also gave me there opinion on certain colors they liked or clashed I was impressed they cared sooooo much if u read older reviews trust me the store is totally revamped with a super positive atmosphere & I recommend anyone who visited before and wasn't happy to give vineyard vines another try & I promise you'll be super satisfied... HAPPY SHOPPING BECAUSE MY EXPERIENCE WAS AMAZING & JUST WANTED TO THANK MARCO & JULIE AGAIN FOR TAKING THE TIME TO HELP ME BUT I SAW THAT I WASN'T SPECIAL BECAUSE NOT ONLY DID THEY HELP ME BUT THEY MADE SURE ALL CUSTOMERS IN THE STORE WERE SATISFIED... 5☆☆☆☆☆ for sure!!!!!
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June 2022 by ditrMEDIA
Stopped in to get the new rakefire merch, was disappointed they didn’t have it.
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May 2022 by Itala G.
Immediately greeted upon arrival. Not many locations in CT. Conveniently located in mall off major highway.
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October 2021 by murad chyirli
I had Worst customer service ever ?
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October 2021 by murad fhj
worse customer service ever
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September 2021 by LA Be
Absolutely love this store and the associates. They are so helpful and give you an honest opinion when asked.
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October 2020 by Be Bent
Absolutely love this store and the associates. They are so helpful and give you an honest opinion when asked.
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September 2020 by O Jr.
Super prejudice if you’re slightly of any color don’t walk in here. Treated me like a second rate citizen for no reason and then when I tried to pay they said they didn’t except cash. In the process of contacting corporate they haven’t seen the last of me
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March 2020 by Jeong Hee Moon
I feel racist every time I visit.
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November 2019 by Jennifer K
Over priced items and pretentious staff. As others have said, I don’t fit the mold of what a vineyard vine shopper looks like, I was ignored when I entered the store and when I went to try items on the staff watched me like a hawk. Spend your money elsewhere.
