-
March 2024 by Richard Platkiewicz
Staff are always so friendly and welcoming. They are very patient and helpful whenever we come in.
-
March 2024 by konrad tarlowski
Always busy
-
February 2024 by Brett
This place hires absolute creeps. Makes female patrons super uncomfortable with their 5th grade disgusting flirting methods.I’ll be following up soon in person. See ya then
-
December 2023 by Patty OKeefe
Staff is always friendly and processes packages quickly
-
October 2023 by Peg Higgins
I use this UPS store (Post Office Square) at least once a week. I find the store to be one of the BEST UPS locations. Here are a few reasons: 1- the store is very clean 2- staff turn around is low. I see a core staff that are friendly, professional and helpful. They know their job, might sound like a silly statement, but they offer customers options that they are not aware of. The are also timely, service is quick. I’d suggest if you need a UPS store come here. Oh ya, parking is easy too. It’s the best UPS store in the world!
-
October 2023 by Go Ve
10/2023 => my experience has always been solid 4 stars in rhe past 10+ years! I see other reviews talking about unpredictable working hours!
-
October 2023 by Michael Bauer
Rude. I go out of my way to avoid this location if I need to make a UPS drop off.
-
April 2023 by Matt Jablonski
Not sure what's with all these negative reviews, I had gone to this location about a month ago. All around great experience, my return was handled quickly and without any hassles. Thank you!
-
December 2022 by Patrick
Saw the reviews about the store deciding to close/open at random times. Figured if I go at 2:30 on a Sunday (hours say 3:30) then even if they're closing early I should still be good. They were already closed. Either update your hours on Google (it's not hard, I've literally done it when I worked at a small retail store) or crack down on employees making their own hours if that's why your hours are so inconsistent. Can't give more than 1 star to a UPS that apparently doesn't send out packages during the hours they are open. *Insert "you had one job" meme here*. Absurd.
-
September 2022 by Jon Tardiff
Complete scam $120 for a 1 pound item in a normal box purchased from their business partner it seems winter associates auction. Purchased many item of the same nature from several auction houses and Never over $40. Scammers all the way
-
September 2022 by Rob Damiani
Hours displayed on the door and on Google are not reflective of their actual hours. They do not open up at 8:30 a.m. they open up at 9:00 a.m.
-
September 2022 by Maria Albert
This store is never open at 8:30am and is closed before 6:30p, which are their posted hours
-
August 2022 by Kristin Adams
I visited this location yesterday at 6:20 PM and the register was closed and they were mopping the floors and would not process my shipment. I returned today and despite the fact that your website says you take USPS returns, your sales associate for lack of a better word, indicated she would not process a USPS return. While I was processing my other shipments, a customer walked in indicating that his return to Amazon had not yet been collected by UPS which he dropped off at this location 10 days ago. The same sales associate was abrupt and rude and told him to go call Amazon. After confirming on your website that you do in fact offer USPS services I first tried to call to inquire, yet the mailbox was full. I returned to ask, and was rudely told that store doesn’t participate. Due to this mistreatment, I did not have confidence that the associate would actually process my shipments that I had paid for. I returned to the store to request my packages so that I could drop them off at an alternate UPS Store location. Before I entered the door the same sales associate was gesturing at me to turn around and leave which I did not. When I entered the store I was told she would be calling the police, which would’ve been no issue for me because I hadn’t done anything wrong except try and purchase mail delivery services, and then request my packages be returned to me do my due to the lack of confidence in the store personnel. The Associate gestured at me multiple times and threatened to call the police for what reason I have no idea I am simply trying to reclaim my packages. I was told that they had already been shipped out and again threatened with a call to the police. If I could give you -100 stars that wouldn’t be enough of a critical commentary. This is my third time at this location and it will be my last. As an aside the same sales associate has been present each time but thankfully I did not have The misfortune to have her assist me previously. However, I did observe her behavior on the other two occasions and noted both times she was quite rude and abrupt too other customers. Good luck.
-
August 2022 by William Lyday
$12 for a box. It's not a special magic box, just a box. When asked why it was so expensive I got "All the prices went up" like how much was it before? What a gouge.
-
August 2022 by Kristin Adams Sonneborn
I visited this location yesterday at 6:20 PM and the register was closed and they were mopping the floors and would not process my shipment. I returned today and despite the fact that your website says you take USPS returns, your sales associate for lack of a better word, indicated she would not process a USPS return. While I was processing my other shipments, a customer walked in indicating that his return to Amazon had not yet been collected by UPS which he dropped off at this location 10 days ago. The same sales associate was abrupt and rude and told him to go call Amazon. After confirming on your website that you do in fact offer USPS services I first tried to call to inquire, yet the mailbox was full. I returned to ask, and was rudely told that store doesn’t participate. Due to this mistreatment, I did not have confidence that the associate would actually process my shipments that I had paid for. I returned to the store to request my packages so that I could drop them off at an alternate UPS Store location. Before I entered the door the same sales associate was gesturing at me to turn around and leave which I did not. When I entered the store I was told she would be calling the police, which would’ve been no issue for me because I hadn’t done anything wrong except try and purchase mail delivery services, and then request my packages be returned to me do my due to the lack of confidence in the store personnel. The Associate gestured at me multiple times and threatened to call the police for what reason I have no idea I am simply trying to reclaim my packages. I was told that they had already been shipped out and again threatened with a call to the police. If I could give you -100 stars that wouldn’t be enough of a critical commentary. This is my third time at this location and it will be my last. As an aside the same sales associate has been present each time but thankfully I did not have The misfortune to have her assist me previously. However, I did observe her behavior on the other two occasions and noted both times she was quite rude and abrupt too other customers. Good luck. PS LOVE the UPS Store near my home!
