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“I had a wonderful experience shopping at Macy’s, particularly in the home section. Donna was extremely helpful and went above and beyond to assist me with my purchase. Her knowledge, patience, and friendly demeanor made my shopping experience smooth and enjoyable. Thank you for the exceptional service!”
“Christian (with the glasses) was super attentive and helpful! After bringing out any sizes we needed and helping size my son, he helped me order some shoes online when they didn’t have the pair in store. I come here a lot and will ask for him next time!”
“Me and hubby love this place. BEN is awesome!! He always greets us when we go there and has Great Customer service!! he deserves a employee of the month. and he is a very kind person. Yall won lottery with him. All staff is very friendly and kind also.. Great Team!!!”
“I would say that, I feel sorry for the cashier , just a few customers but, she didn't look happy. Just be patient with everyone that help you out with your shopping.”
“I had such a great experience for my first time shopping at AE! I first met with the store manager, Wendy and she directed me to a few great options of clothing I was looking for. I tried on so many pairs of jeans but her and another store associate, Adrian I think her name was..? were both super helpful, kind and patient with me! Wendy was able to match most of the clothes prices that were on sale on their website which was a plus and I was able to purchase everything I needed. Thank you again and I will definitely be doing a lot of my future clothing shopping with AE. ?”
“This was my first purchase at Brooks Brothers and it was a great experience. Mrs Kim Wolverton treated me and my wife very well, with great kindness, she made a great impression on us and when we arrived at my house and saw her business card we realized that She was the store manager, excellent service”
“So today I had the pleasure of shopping with my 26 yr old daughter for a graduation dress(advanced degree) She is difficult. We were fortunate enough to have been helped by Geno. Now never having met Geno I hope that I got their spelling correct. Basically Geno is the gold standard for retail… if you don’t know what you’re doing ask for Geno.. if you do know what you’re doing and need quality help.. ask for Geno. If you’d like to know what you’re doing and don’t… well you get it.. Geno.. I’m calling you tomorrow to get the outfit. You were right and we were lucky to have had you as our associate.. praise Jesus. You rock!! 3 gold stars!!”
“We've been in the Tommy Bahamas store in the West Farms Mall twice in the past month for purchases. The staff is very kind, courteous, and helpful. Jennifer, Pierce, and the store manager Kitzia could not be anymore of assistance helping us find the clothes we wanted to purchase and giving us honest opinions when we tried some clothes on. We both were treated like royalty and spoke like we were long term friends. Jennifer also pointed out a very good restaurant to eat at in the mall, which we have frequented twice. These people/sale associates, make the store, and we will continue to shop there whenever we go to the mall.”
“Love shopping here ! Employees are stylish, super friendly, and very helpful. I always head straight to the cleaners section first for great deals, at times finding a whole outfit at such an affordable price.”
“Michael at Westfarms Mall location inside Nordstrom was great when I came in for my final fitting for a suit for my son's wedding. He was friendly and personable, and he was very efficient at the same time. He helped me pick out a tie and belt for the suit. Also, the crew at your Boston store did a great job, and the suit required no alterations!”
10AM - 9:30PM
100 W Farms Mall, Farmington
Mens Clothing
“Today at Macy's, I hit the jackpot of shopping adventures! Tod, the retail superhero, not only hooked me up with the perfect pair of Steve Madden sneakers but also unleashed his online shopping superpowers and shipped another pair of Steve Madden's right to my house. His wit and charm turned my day from ordinary to extraordinary. Move over, Employee of the Month - Tod just secured the Best Employer Award with his epic customer service! Tod, you're not just an employee; you're a shopping legend, and I'm your biggest fan!”
“I went there with my father and was disappointed, he said excuse me to an employee cause we needed help and all she did was walk past us. Other than that, I love the store”
Mens Clothing
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“I have to admit, I assumed this would be a Newbury Comics knock off - but I thought the selection was wonderfully curated, and the people working there were SO helpful - we sort of wandered in with a 1, 2, and 3 year old - the one guy directed us towards the things in their sizes, quickly pulled things down if anyone so much as glanced at them, and found matching things from the adult section. When he got the things we couldn’t reach down - he put all of the sizes on a rack we could reach and swapped them with sometime else so it was easy for us to pick them up ourselves. When he grabbed the adult stuff, he said - don’t worry if you don’t love that, just leave it there I can put it back - which was so thoughtful. I thought it was the best combination of salesmanship and consideration I’ve ever seen. Walking in it was just supposed to be browsing and a time sink, and we walked out with things we really liked. The other employees were sweet with the kids and knowledgeable about the things we were buying. I was pleasantly surprised by the whole concept as well - 1 meal for every $10 spent - so it was a fantastic experience. I don’t think I’ve ever even thought to write a review of a store in a mall but bravo Box Lunch!”