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January 2024 by Asiaona
I’m truly disappointed I walked into lovisa 12/22 & I saw a African American heavy set women with a black & mild in her hand on the sells floor & she was extremely rude to customer & the other employees & I just walked out I didn’t even bother buying anything
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January 2024 by Aleesha Lettieri
I tried to stay humble but I’m livid honestly. On 12/21/23 The lady “Kay” that work here in the west farms location needs to be fired. Not only did she mess up my 2nd lobe ear piercing and have to re pierce it twice, the second time she re pierced it, it still came out extremely uneven. My piercings are off by almost a quarter inch. I have to take them out and get them redone. This woman should not be piercing ears. Y’all DONT GO TO THIS SPOT. It’s not worth it.
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January 2024 by Aidan Ford
Shout out to Tara she’s the best
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December 2023 by Nancy Del Valle
Today, 12/11/2023, I walked into lovisa at west farms mall, with my granddaughter. We were shopping for stocking stuffers. I have never been so disgusted in my life! I walked out not purchasing anything. The language that came out of the two heavy set females was very unprofessional. Not friendly and all that came out of their mouth was filth and it was very audible throughout the store. No greeting and no assistance offered. One of the females went to the back and came back with a ladder and sat on it, by register, because she was tired. I would never step foot in that store again but I will make sure I spread the word about the trash that works there and the atmosphere that made you feel like your business is not wanted either way.
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August 2023 by Rosa Toledo
Very bad attention, the card machine has been down since May 2023, don't accept cash unless it is exactly amount. She was rude ?. She has exchange but still want the exactly amount. They should close the store.
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June 2023 by Tasha Roberts
Card machine down on a Saturday morning, can only pay with EXACT Amount of cash. Ex: item $13.99 can’t pay with a $20 bill!! Lol you must pay exactly $15.01! Like really! and to top it off the items are WAY OVER PRICED! Asked for assistance with a gold single drop necklace and was directed to all the gold chains on the wall!! Will not be going back! Good luck with surviving in West Farms Mall
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May 2023 by Audrey Anderson
Horrible customer service. The employees in the store were rude and completely ignored me!
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March 2023 by Keisha’s World
This store is brand new. It’s only been open for three months.they have fabulous accessories. They offer great sale prices. I got the best customer service from Si’Nyah.