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March 2024 by Katie Norris
Came in for a wedding band- and the options were outstanding, the service was elite, and there was a no pressure sales approach. Left with the most beautiful band, biggest smile- and a great warranty program. If you’re in the mall- be sure to ask for Kayla!
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February 2024 by Nick Kerlejza
Kayla is the best and I would highly recommend her when you’re in the store!
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February 2024 by Jennifer Thibodeau
Gabby and Luis were hands down the best 2 people that I have worked with l.. I have been a loyal customer of Kay’s jewelry for 9 years and this was the best service I have had to date..
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February 2024 by Deja Grear
I worked with Louis, he was absolutely amazing. Very friendly, helpful, swift and informative.The best experience I’ve had at a jewelry store. Go see him!
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February 2024 by Tim Dimitrov
Great customer service, definitely recommend
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February 2024 by alex Calder
Kayla was absolutely amazing and my new fiancée loves her ring and gets so many compliments on it. The whole experience felt so personalized and made me feel very invited
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January 2024 by Randy D
Kayla gave me the best customer experience I have ever had. She was very personal and worked with me every step of the way
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January 2024 by Caroline Quintal
Kayla was so helpful and I was constantly informed every step of the way, making the customization process feel easy. The final design came out so beautiful!
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January 2024 by cocomov
THE BEST STG helping 1 broke college student at a time
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December 2023 by A Delgado
I walked in knowing what type of watch I was looking for and Gabi came along to help seal the deal. She did not pressure me to purchase anything I wasn’t comfortable with and even shared random facts about the brand that made me feel more secure in my purchase. That was definitely the most comforting interaction I’ve had visiting a jewelry store. Great service and great products! ~Merry Christmas!
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December 2023 by Damian Camacho
Experience was amazing!!! Gabriella was super helpful and friendly! She helped me find the perfect ring for me and my soon to wife ! Thank you Kay for pulling though and being amazing!! Highly recommend seeing Gabriella! Super professional
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December 2023 by Jenee Jefferson
This review is LONG overdue! I just want to say that Luis was absolutely amazing. Back in May I was having a very rough day and everything was just going wrong and to make things worse I tangled about 5 of my necklaces. The more I tried to untangle them myself the worse it got. So I went on a whim and I asked if they could fix it. They explained that they might have to send it in but they would try their best since it was a complicated job. I had such high anxiety about the cost and if they could even be fixed at all. But later that night I got a call from Luis saying he finished untangling them. I went the next day and my jewelry was cleaned and placed in boxes free of charge. I was so happy and relieved each employer was so kind and helpful. I plan to buy a few pieces from Kay Jewelers for the holiday season. Thank you Luis! I appreciate you!
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December 2023 by Taijah Odoms
Heather was an absolute charm, she went above and beyond to help us find the bracelet style we were looking for. The entire team was friendly with a great sense of humor. Always a great shopping experience with KAY!
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December 2023 by Joseph Cusano
Amazing experience. Kayla helped me in every way she could have. She went up and beyond to communicate throughout the whole planning of wedding band. She is the one and only I will be working with for now on.
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October 2023 by Kellie Youmans
Sal, Lewis, and Gabby were such a tremendous help in helping my brother in-law pick out the perfect ring for my sister. They assisted in the process from the ground up and we could not have made a better decision in choosing them for such a special occasion. They were so attentive, understanding, and patient through the entire process and we couldn’t be more grateful. We will definitely be returning in the future and hope to work with them all again!