I went there for my annual vision test (fully covered by my insurance)...but they cheated me by taking $50 more from my pocket in addition to my insurance.They didn't inform me about this extra fee beforehand. shame on you JCPenney !
July 2019
stopped by to look at glasses to purchase, but they were closed at 2 pm on a Saturday.
May 2019
Had a scheduled appointment, still waited 40 mins... while an employee proceeded to help 3 walk in clientele... I walked out, took my business else where.