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March 2024 by Lioness Strength
GAYLE ( the employee) made my day and weekend! You are so amazing and PHENOMENAL at what you do. I went to the west hartford fedex and the guy gave me a ridiculous quote with strange excuses. GAYLE you came, looked listened and conquered the job! WITH SUCH EXECUTION!!! THANK YOU SO MUCH.THE ENTIRE TEAM. ON THIS SATURDAY MORNING was just GREAT 10/10 I I recommend THIS LOCATION!
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October 2023 by Sam Cadieux
Went there to print a poster. Very poor experience. Nobody was willing to help and they all had a condescending tone as if I was causing them inconvenience. Won’t be returning
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October 2023 by Mark Secondo
I've had bad experiences with fedex in the past but this location was great. Sabrina was very helpful and personable.
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July 2023 by Monica Da Silva
If I could give 0 I would. Second Time my breast pump delivered to the wrong address with one week. It is insurance covered. I will not get approved a third time. I have called and called and no one answers it’s always the machine input. I hate fed ex. It is not top priority either. Even if you pay for it. Still gets here days late and freaking wrong. Even added notes on the package that said my correct address over and over. But Yk. I’d give a 0.
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March 2023 by Arica
Went to ship off a package last week, Erik was very helpful and also pleasant, made the process very easy. He's definitely a great asset/employee to Fedex.
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March 2023 by Arica Cornejo
Went to ship off a package last week, Erik was very helpful and also pleasant, made the process very easy. He's definitely a great asset/employee to Fedex.
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February 2023 by Kenshin 20
Don't like the attitude of the employees here, very rude and always have nasty attitude. (I use this office because it's close to my company)There is a young Caucasian girl with glasses super mean and doesn't have any manners and didn't greeting me.She greet two Caucasian customers but not me not even a hello or thank you, why because I'm brown?
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November 2022 by Caley Fagan
Would advise to choose another location or UPS.
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September 2022 by Sean O
You can’t drop off packages on Sunday and on Saturday the latest accepted package drop is 12 noon. Terrible hours, explains why the company stock is performing terribly.
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May 2022 by Robert P.
I've been to a number of printing service places and have to say that this fedex location is on par with the rest. Quick easy the young lady behind the counter gave me a card to email my documents and we were off and running. Printed 2 blueprints and multiple other documents I would say 10-15 min and I was off. Happy customer.
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February 2022 by Hector Daniel
Wonderful team, everyone was so nice to me and I wanna thank especially to one of your employee, his name is James. I can’t describe the words how nice and professional he was, he made me feel extremely nice and welcomed. I don’t send stuff through FedEx much, but the way I was treated it changed my mind.
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December 2021 by Shelley M.
FedEx has set up an app where you can ask for notifications and select a destination to pick up when you can't stave tied for a delivery location all day. Easy! Except this location wants to tell you she doesn't need the app and only a photo ID. One point during a pandemic is to not exchange a card and risk getting it contaminated. The app streamlines everything and is set up to be touchless. Too clueless to use a system their company has in place. She tried to refuse pick up. Management: you can't possibly be this desperate to hire lazy staff who are also inept. UPS or USPS are better.
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October 2021 by Marykate Scanlon
Thank you so much to Tim at Fedex for helping us out right at closing time and being so pleasant! Great customer service.
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September 2021 by Dan R.
When it was time for my wife to return her laptop and accessories to her employer to mark her retirement, we learned that not all Fed Ex centers are the same. You see, all of them will ship your stuff, but only some of them will also pack your stuff. Our local Fed Ex Center does not pack, and this one in West Hartford was the closest one to us that did. So we headed off to Corbins Corner and took care of business at this FedEx Center. We explained our mission to the attendant and shared our e-mail with the account number and shipping address, etc. As always, my wife was super nice and courteous, but we were both struck by the robotic cold fish demeanor of the lady that expedited for us. I walked around the store, saw their huge printing operation and inventory of office supplies stocked on shelves and racks -this is a very cool place to do business in or browse around. A better human touch at the sales counter would have added a 5th star........
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July 2021 by Aaisha Bingham
Great experience in store ! Rick really helped me out and took his time by being patient. Really appreciated the help for an important day. You guys are awesome !