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“It's the kindness, service, patience & her genuine smile for me. I'm from NC so I know that friendly faces and top not customer service will be rare while being in this area. I am so grateful for the young lady who has shortened her name to "Envy." She was the absolute BEST! To date she has been the best part of my stay here. She's a keeper, Nordstrom.”
9:30AM - 9:30PM
1600 SE Rd, Farmington
Department Stores
“Great store. Lots of variety and good quality stuff. Good location. Friendly staff. Found a diverse selection of quality products at great prices, making my shopping experience enjoyable and budget-friendly.”
“Myself and fiancé were at express at Westfarms mall looking for formal suit for him. Eldi went above and beyond for us. He even took the time and patience to sort and find the right size the right color and the fit at an amazing price. Omg I cannot express how happy I am and most appreciative of Elda customer service. I would say I've never went to an express location and got such a wonderful experience with customer service. Thank you so much Eldi you are one in a million and everything you've done for us is highly appreciated.”
“They're pretty cool here. I'm delivering here and they let park in the back no problem. However, the alley dock is ridiculous! Very difficult to get lined up because there is zero room to maneuver! I was brushing the trees and on a patch of dirt that probably everyone winds up on. Be prepared to have your backing skills challenged if you're a semi driver!?”
“I had the pleasure of working with Katelyn L during a challenging situation, and I cannot speak highly enough of her exceptional customer service. From the moment she stepped in, she turned a negative experience into an incredibly positive .
Katelyn went above and beyond to ensure that all my concerns were addressed promptly and professionally. Her warm demeanor, combined with her deep knowledge and genuine care, made me feel valued as a customer. She truly exceeded my expectations by not only resolving the issue but also by creating a memorable and positive experience.
Katelyn is a great example of what outstanding customer service looks like. I am grateful for her efforts and she deserves the acknowledgment!”
“I was having a problem with a mattress order. Jenny in the Mattress Dept heard my plea and saw my frustration and made a phone call on my behalf. At that point she got results for me. Jenny is a seasoned sales representative and I feel a total asset to JC PENNEY. Don't lose her.Thank you Jenny”
“Today at Macy's, I hit the jackpot of shopping adventures! Tod, the retail superhero, not only hooked me up with the perfect pair of Steve Madden sneakers but also unleashed his online shopping superpowers and shipped another pair of Steve Madden's right to my house. His wit and charm turned my day from ordinary to extraordinary. Move over, Employee of the Month - Tod just secured the Best Employer Award with his epic customer service! Tod, you're not just an employee; you're a shopping legend, and I'm your biggest fan!”
“The store has been in a constant display remodel sequence, which makes it more attractive & shoppable. Products are showcased in a more eye-catching manner. I like it & so did my family when we go on our bi quarterly store visit.”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“I had a wonderful experience shopping at Macy’s, particularly in the home section. Donna was extremely helpful and went above and beyond to assist me with my purchase. Her knowledge, patience, and friendly demeanor made my shopping experience smooth and enjoyable. Thank you for the exceptional service!”