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February 2024 by Jade Exum
Jason and the another employee was very helpful. I went in to get my phone screen replaced but it wasn't worth fixing because I had an upgrade available. ?
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February 2024 by ROGELIO MEDINA
I would say thank you to Justin Simao who noticed me as soon as I walk in and was very articulate in communicating with me, My reason for being their was to get service for my new iPhone he was very patient especially after I told him about having social anxiety he made me feel like a V.I.P client spoke to me with the up most respect and understanding this gentleman is a great asset and I am grateful for having him helped me.AT&T awesome job
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February 2024 by Costa Professional painting llc
They are very helpful
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January 2024 by Marshall Millette
Went into the store and was helped by Dave who was great very helpful and wonderful customer services skills. Especially to help my father who can be difficult when it comes to technology. Dave though was great and was able to effectively and patiently help my father through the process. Highly recommend this store location and to ask for Dave.
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January 2024 by Gaming with G Blue bruh
I was very satisfied with the customer service I received from Justin Thank you
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January 2024 by Corey Nickson
Jeff did a phenomenal job in helping me choose the best phone, the best plan. He was very informative with the questions i was asking. Definitely will recommend !
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December 2023 by Amily Marie
I had to cancel a family plan due to the passing away of the owner of the account. Dave was incredibly helpful and kind with the process. I was impressed with his level of customer service.
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November 2023 by Toni Clark
My husband was robbed of his iPhone 14 and we had to add another line. Dave was calm and professional and explained all our options. We unbeknownst to us had no insurance plan. We ordered our services through COSTCO and we also didn’t know we had a three year contract instead of two years. We would never not insure a iPhone that we were still paying for.
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November 2023 by Nina J
Dave and Justin are very friendly, professional, and super helpful. I will definitely be back because of both of them. Thanks again! Sorry about the baby puke! Haha
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November 2023 by Thien Tran
My sister bought a new iphone here in person and had them ship it to their shop. Fedex says it was delivered but the store did not have it. We tried to pick it up on 2 separate occasions. When she tried to ask for a refund, they did not let her. They blame fedex and made her leave the store to call fedex and at&t. She complied and called both. fedex did not take responsibility. AT&T corporate said the store must refund her order but they did not. All the employees did not help her solve the issue for hours. They just deflected the problem to other parties and ask her to leave. They were racist towards her because her english wasn’t perfect but she understood whole situation. They were very rude and unhelpful. The issue was only resolved after we had to call the cops.
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November 2023 by Delwin Padilla
My iPhone 12 Pro Max was shattered so I went to AT&T at the West farm mall.Scott immediately took care of us.We were in an out within 10 min.Scott was very helpful.
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November 2023 by Peter T
Went to the Att store at west farms mall. Att has come along way. Great service. I bought a new iPhone 15. I was in and out in 10 min. Pleasant experience
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October 2023 by Jim Faroni
Dave was great!!! Had me in and out in no time, with a great screen protector forMy new IPhone 15pro!!! Installed!!! Highly recommend
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October 2023 by Cathy Edman
Jeff is knowledgeable and pleasant, it was a great experience, Jeff is definitely an asset to ATT
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August 2023 by Joyce Raicik
David was a pleasure to work with. ?Very knowledgeable and extremely professional in his delivery. Gives the store a great vibe.
