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November 2023 by Celia Esmeralda Martinez Leon
I went there with my boyfriend, he got an eye exam. They have a wide variety of glasses. The staff was really friendly and they accommodate us (I also got some sunglasses that I really like). Thank you so much America’s Best. We will come back to this location next year.
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November 2023 by Chris DeBroi
I went here for eye exam and sunglasses. All the staff Dorianna, Joeleen and Karen especially were very helpful and attentive to my needs. I must recommend this place to anyone in need of general eye care or shades.
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October 2023 by Jay Ling
I’ve been here before and they were nowhere as non customer friendly as they were today. The daytime crew I saw last year (or the year before) was actually beyond helpful and very nice.I understandably of course had a few questions dealing with my eye insurance and the optometrist was actually fairly nice. The store manager and I’m assuming his assistant? ( orange hair lady with a cleft lip) was actually very rude speaking over eachother to rudely tell me I was incorrect. Maybe they were just having a bad day? It was pretty close to closing. Or maybe they’re just not that costumer friendly. But it felt as though they already assumed I would be asking questions I guess they didn’t want to answer ? I’m not sure. Bad experience however. I ended up politely declining the appointment and leaving.If booking with them , I’d say to book during the day not near closing, you may encounter these two characters like I did.
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August 2023 by Natece Jackson
Everyone I came in contact with were all nice and efficient. I was in and out within a hour. Karen helped me order my glasses she was also made sure I had what was needed because I do work in front of a computer screen and with my insurance and the discounts I was able to order three pair and they are all so cute. Cant wait to pick them up! I will be bringing my two Grannies next week!
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August 2023 by Dante Deming
I came to Americas best with doubt. To be honest I hate eye exams and picking lens because the choices for men are a lot more limited but Yail was more than patient with me because I'm not an easy customer. But she led this legally blind man through the right path thank you so much!!
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August 2023 by Yolanda Norris
Karen and Joellen, have amazing customer service skills! They were exceptionally accommodating, knowledgeable and friendly!Thank you so much for being amazing!Give them a raise!
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August 2023 by Sam Simmons
I came into the WestFarms store Farmington CT. To have my glasses adjusted. I was met with a smile and I was in and out of the store less then 10 minutes. I looked down to the floor and shaked my head back and four my glasses stayed on. Thank you for the great service.
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July 2023 by Janet Planas Bermudez
I had a great experience at America’s Best. All the staff were polite and friendly. Dr. A. Chrissman was professional and helpful. Karen was helpful in choosing glasses and lenses. Definitely going back.
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June 2023 by Astrid Sukur
I went in for an eye exam only without vision insurance, they offer excellent services for their value! Scheduling and rescheduling is very easy. I was seen early and everyone involved was extremely professional, efficient, and kind. I've never been to an America's Best but I was very impressed by my experience here with Keith, Dr. Alyssa, and Joleen. Joleen even repaired my current glasses that were hanging by a thread (literally) to keep them together until my new glasses arrive. I move around quite a bit and may continue to look for America's Best if I need another prescription update in the future.
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June 2023 by Roberto Fernandez
My name is Roberto and my experience at America's Best was wonderful. The prices are incredible and cheap. I had the honor of being attended by Karen with a high professionalism, she is a very good worker and very nice. Thanks to her I was able to solve this problem. I recommend that her glasses be made here.
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June 2023 by Jessica Rosario
Sweet friendly staff, not to mention extremely helpful and very informative. My daughter is a difficult person to please when it comes to picking frames. But the lady's here were awesome. Definitely recommend
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June 2023 by Dottie Dalton
I went to the Farmington store for new glasses and was immediately felt welcomed by Doriana. She helped me with my insurance benefits and directing me on the decisions regarding my prescription. I appreciated all her help. Doriana is definitely an asset to your company.
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June 2023 by Joshua Hughes
Staff was very kind and knowledgeable. Had a slight issue with the spelling of my name when setting up the appointment, but the issue was quickly and professionally resolved when brought to their attention.Eye exam was smooth and relaxing. Clear instructions made the entire process painless.Kelly was very detailed and up-front about what everything cost, along with going over various lens options, and pricing was very reasonable.Overall, I very much enjoyed my visit and will do business here again!
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June 2023 by Arlene Wrobel
Everyone was very pleasant and knowledgeable. The woman who helped me brought me over to a display of eyeglasses and showed me a pair to try on. I said no thanks and started looking for some. My sister was with me, we ended back over in the first display and tried on a few and decided on a pair and when I showed them to her she said thats the pair I showed at the beginning. I had to laugh and decided she really knew what she was doing. Knows what kind of glasses are good for their face. It was a great experience. She said it would be 2 weeks to get them and it's almost 3 weeks and haven't got a text. I'm going to call them.
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April 2023 by Tamar Douglas
Staff at the Farmington facility were courteous. From the moment I stepped inside I felt welcomed. Dr Chrisman did a great job and made me feel at ease as this was my first check up. Thanks to Kelly who went out of her way to get me the best glasses for a great price. I highly recommend them.
