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February 2024 by Thomas Circo
My cat artemis went in with a stomach bug doctor sylvestrie and the staff were fantastic.cant thank them enough. Simply the best
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January 2024 by Tina Matthews
I have a rescued maltese he went for his first Da2pp shot with me and Dr marko who was excellent it went without issue , my dog dusty did not move, whimper , attempt to bite he was perfect because he is a rescue and tends to be nippy huge accomplishment when I returned the vet tech said you can't come in this is a tech visit I said but he will bite if I don't go he is very insecure without me she refused to let me come in for a place that says they are big into not giving dogs anxiety or fear that is exactly what this accomplished by being adament about not letting me come he was scrared , anxious afraid, and guess what she had to have me walk to the door with him looking back at me the entire way. I did not want to let him go without me I knew it wouldn't be good. She comes back with him and says it did not go well, he tried to bite and everything, I was livid. I said I told you this would happen so I went inside to get my refrund because they didn't even give him his shot. I said I told her this would happen all you had to do is let me come in. Nope they wouldn't let me. I said this would never ever happened with Dr. Chace running the show who owns this now corporate, I said to myself that explains it . Corporate. I have gone to this vet for 15 years with my Shiba inu Hunter and he had mutltiple surgeries for cancer of the jaw and a skin cancer later in life till his final days and I was never treated like this , they told me to calm down and go sit in a room and someone would come talk to me and the tech even asked if I wanted a refund of course they never even gave him his injection. A lot of unnecessary fear for my dog dusty when all they had to do is let me in with him. Being a rescue he is very insecure with anyone but me easy remedy let me go in with him for the visit what was the big deal. It has changed the vets are excellent the tech with the purple hair not so much.
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January 2024 by Jay Komanetsky
We have been taking our pets here for years. Always friendly, respectful and professional. I know they are not an emergency vet clinic, but when we called with a sick pup, they were able to accommodate quickly. Thank you so much!
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December 2023 by Adam Cohen
Our 3 year old French Bulldog was a patient of this office and we brought her in because she was sick and not doing well. They took x-rays and did an ultrasound. The office could not figure out what was going on so they gave her some medicine to see if that helped. As the week went on she did not get better and we tried to bring her in again but it was very hard to get an appointment. They recommended bringing her to ER so we did that and they also could not figure out what was going on. After a week a mass started to form on her stomach so we called the vet again basically begging for them to see her. They would not get her in and again said to bring her to the ER. I was told that all they could offer was a call from the doctor at 5PM. They also told me that what was going on was not good and it was an urgent matter, yet they could not see her. Another few days went by and still no answers after several visits to the ER. Finally they discovered a 6 inch wooden skewer in her which has also punctured her stomach. She needed emergency surgery to have it removed. I find it shocking that neither our vet nor any of the ER visits were able to determine that this foreign object was in her body. We spent thousands of dollars for visits, surgeries and follow ups. She has still not recovered 2 weeks later and they are not sure if she ever will. Clearly it was not obvious to any of the Vet's what was wrong with her but the reason for this review is because this office did not ONCE call to follow up and see if this issue had been resolved. After the surgery I called to let them know what had happened and yet they still did not call to check on her and see if she if she was recovering. Clearly we will never be back but hoping that this does not happen to anyone else in the future.
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November 2023 by Catie Curtis
I had to take my Guinea Pig to see the vet for the first time and it was a very pleasant experience! The staff got him in right away, and were amazing with him. Dr. Marko and Brittany the technician treated my pet with kindness and lots of love! I felt listened to, and they answered all my questions and helped ease any anxiety I had. Super happy with my experience!!
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October 2023 by Karla Lee
I miss the personal friendly atmosphere with Dr Chase and Cynthia. I'm tired of curbside service. I don't like being forced to order heartworm meds from their pharmacy.
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October 2023 by Kelly Curry
First my chorkie had to have an anal gland removed. They were concerned about her thyroid so they filled an Rx just for a few days to lead up to the surgery that was done in MARCH. After the surgery despite my repeated phone calls to the office asking if she was to continue with the thyroid medication, I either received no call back or no answer. Finally the Rx was filled in AUGUST but with no reasoning as to why she didn’t get it sooner. Second, after the surgery (recovery) I kept telling them there is something wrong with her leg or hip. Small dogs tend to get a floating knee cap but this was different. After MULTIPLE VISITS and PHONE CALLS along with videos of her trying to get up and walk, showing how her hind end keeps giving out I was again scheduled for an appointment but this time the person scheduling the appointment said that it would be for an X-ray.. yup you guessed it, no X-ray done. Long story short we had to take her to the emergency er where they were able to diagnose it WITHOUT an X-ray. Who knows maybe if it was caught sooner ( not by my lack of trying) maybe she would have been able to avoid surgery. So then the e.r sends over the paperwork because she needs blood work done. Office says they haven’t received it. I call e.r they had already sent it over to office and doing a follow up phone call to them. Still no phone call back from the office considering I called them at the beginning of the week. All around, they dropped the ball so many times.
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September 2023 by Jeremie Lachance
“ only willing to see healthy dogs” why are you a vet then . My dogs perfectly healthy was just attached and they won’t even set up an appointment or anything for just a check up
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August 2023 by Kathleen Metzler
I do not recommend them, they are ridiculously priced. They charged me almost 700$ for a new puppy visit because they automatically book you for an hour (for questions they said!) Not a new dog owner so we were done in 30 with like 5-10 of those minutes being waiting for the vet. 3 vaccines (not rabies and she already had that) a fecal, and 2 pills of dewormer which I could have went to tractor supply and bought for 10 dollars. I almost died when they said it was 680$. She needed a booster to one for them I didn't go back, I'm afraid to see how much it will be to go get just that booster! Next year I'll find a new vet to get her spayed and a check up. Also to note they make you prepay the 60$ for the exam fee over the phone before you book an appointment which is understandable but with what they charged me it was ridiculous.
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June 2023 by Kayla Cedres
Amazing staff and amazing care! My dog Luna has terrible anxiety, but the staff here always treat her like their own. 10/10 recommend this vet!
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March 2023 by Donna Lane
The best vet we have ever been to. Friendly and knowledgeable staff. From our Chinchilla to our dogs, won't go anywhere else.
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February 2023 by Cortney Kargusang
Great first appt, amazing tech, then second was curbside and the wait was a little much with a 7 yr old and a puppy in the car….then didn’t know really what happened at last visit. Overall average
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February 2023 by Zechariah Borden
Great service, friendly people, and very willing to go the extra mile to help out. It's also worth mentioning that they are very informative, which makes a huge difference when you don't understand what is wrong with your furry friend.
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November 2022 by lin jo
what can i say. I just started going to them because i got a new puppy and just moved back from tn and they treat your dog likes it their own. My little ruby multipoo was not afraid at all. they were very gentle with her. I just got another puppy and that is where she will be going as well. plus I have had a little guy names chance who is also going to them soon
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November 2022 by Dennis Ross
Took my kitty here and they’re so nice and very professional. Was not a long wait at all and very affordable as well as trustworthy
