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October 2024 by The Holtons
It was a bit of a wait once we were in a room, but it was worth it. I was happy with the care he received and was pleasantly surprised that I was not chastised for having my dog on an ECollar training program. It was nice to not feel judged for using it for a change! I was also very pleased with the information provided for the separation anxiety this breed often has and have now purchased some products that I can feel safe and confident using to that end. I have been very happy with the care we received for one of our cats and also for Ruckus. We look forward to bringing Puma in when she needs her next round of vaccinations.
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October 2024 by Jason Warchalowski
I am new in CT looking for help for my dog. When I talk on phone the women give me sugestion I should call W Hartford vet ,or Avon and then I can call her back with record of my dog .My dog is 9 years ol d and I do have a all records showing all history of this dog .
I would never recomended this office as any help.
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October 2024 by Nyle Peterson
Paige and Dr. Sylvestre were great and did an amazing job making my kitten feel comfortable the whole visit.
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October 2024 by Brittany Rosado
Very unprofessional DO NOT TAKE YOUR PETS HERE!
I had a failure to thrive kitten that I was bottle feeding he was very small very tiny had worked with my friend whom works at pieper Hospital they were able to help me get him eating and getting stronger. He was so small and grew slower than it's siblings from my sisters cats litter. So I took him under my wing. I can here when he was still under a pound just to be a good mom make sure I was doing everything right and if they had any tips. Dr. Norma just kept saying oh he's guarded he could have medical problems and there's nothing I can do for you. I went there to make sure I can do everything I can for him so he thrives not get told what can happen clearly she didn't have any idea how to handle a failure to thrive baby let alone give advice to help me like a vet is suppose to do. Then october first I brought him in he was cold breathing heavy he had a cold and he got better then got worse over night.
This was after trying to get into the vet and my husband was treated very rudely asking for an appointment a few days before just to make sure he was OK since he had seemed better. Was rudely hung up on. Then this day he called in tears crying that we need him checked please we both had work they were close where I could leave for the time being to bring him. Brought him a nice dark curly haired lady was my techs she knew he didn't feel good and treated me with the utmost care possible. Got him a warm blanket and wrapped him with that instead of my sweatshirt I had. The doctor comes in unwrap him to look at him she doesn't even wrap him back up! Even the tech got made and helped me wrap him back up and she kept tell the doctor he has to stay warm several times to her. They take him in back now to stabilize him. Stabilizing an animal means oxygen chamber iv fluids and antibiotics if needed. Cleary he needed all of those things. He was only in oxygen getting warmed up. They also had the audacity to ask me to surrender my kitten because I can't afford the er. Almost anyone out there can't its expensive when I said no I was treated like I was ahorrible person for wanting to keep him.. then the tech leaves comes back with another tech with ama paper to sign! I was bringing him to Pieper anyways so I just signed it so I could get the he'll out of here and get him someone else. That took forever as well to get him out of there because they wouldnt give him back. Finally i get him back dont even get out of the driveway he freaking out panting. I got there at 930 I didn't arrive at pieper til 11 doing cpr on him as I'm driving cuz these idiots wanted to dilly dally with my cat for an hr. He couldn't even make it to pieper. I wanna know how I brought him in to them calm no panting alert to panting and freaking out the next. Howd he go from breathing to barely breathing. He wasn't able to be brought back after ten minutes I told them to stop. i was almso informed and given copies of his paperwork from this vet and there was no heart rate respiration on it as well as everything was mainly marked normal how was he at all normal he had discharge from his nose and eyes heavy breathing and congested lungs that was told specificly that his lungs were off but yet its says normal on their paperwork they sent!!!
Below is proof so when they respond and say its all false its infact not at all. Thanks to pieper for doing more than this vet did for him in his short time.
If u treat your pets like that is your son or daughter go somewhere else!
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October 2024 by Jacqueline Lux
Excellent staff and care. Only wish the price of caring for our pets wasn't so unaffordable. Going into debt (at extremely high interest rates) or cleaning out one's savings shouldn't have to happen whenever a pet needs anything beyond routine care.
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October 2024 by Linda Guillorn
Follow up visit for my dog ‘s ear infection. Very thorough exam and instructions/advice,
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October 2024 by Leslie Kende
This veterinarian office is the most compassionate office any questions that you have they have the answers for you so sweet and so nice I love them and I recommend them so highly and reasonably priced and our little Biffle had to have surgery and they treated him so well and myself
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October 2024 by Al Red
This place is genuinely so amazing. The front desk staff, vet techs, and doctors are all wonderful and compassionate. My dog Luther is always so excited to come to the vet. I highly recommend this place.
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September 2024 by Danielle Baronowski
Brought my very high energy lab to this vet and needless to say we have found our new place! From the front end staff, to the technicians and doctors everyone was attentive kind and very thorough. They were very patient with my difficult but lovable pet. I recommend everyone bring there pets here they make you feel like family!
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September 2024 by NEAL BILODEAU
Many thanks to Dr. Nicole Sylvestre, Sarah Dill & Paige for their kindness, compassion, and gentle handling of my dog Blitz.
This was my 1st time at the facility, and I was highly impressed by the cleanliness of the waiting room and exam room.
I especially liked the extensive questions asked about my pet regarding his health, nutrition, and overall history that I feel is important to know to effectively start a wellness profile.
The doctor took her time and showed genuine interest in my pet and his needs to have a positive experience.
At this time, they are accepting new patients.
I highly recommend Advanced Veterinary Care!
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September 2024 by M G
This vet is awful. I went to take my dog for shots. The tech Avery was trying to lasso my dog to put a leash around her face. Not okay!.they are racist and very rude. Did not like staff. I go to a vet now that the doctors are very knowledgeable. This vet missed a lump in my dog as well. Beware
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September 2024 by Leo Rod
Bad place. Terrible service. Dont waste your time. The vet will take your money and give you bad services
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September 2024 by Mary Leone
Everyone from setting the appointment to final checkout was amazing. Katie & Dr. were both kind & compassionate. Thank you to all.
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August 2024 by Craig Malone
Great staff
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August 2024 by Barbara Moss
Kind, caring professionals. Katie and Dr. K were outstanding as was the rest of the staff. Highly recommend.
