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August 2024 by Hannah Vogt
10/10 recommend. Great customer service! Richie and his staff did an amazing job fixing up my car after it was hit in a parking lot. It took less than a week and they were very communicative during the process.
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August 2024 by Kevin Holtz
These guys were great to work with.
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July 2024 by Ken Johnson
They refused to repaint a scratch on my bumper cover because I had mentioned that the other person's insurance company, which had already paid me directly for the damage, was USAA. She told me that she has personal problem USAA, and so even though she never would have never had any contact with USAA, she still refused to do the work. When I explained to her that there was no way she would never have any contact with USAA and that we would be paying her from our own pockets, she told us she was going to charge us double for the job. Very unprofessional. Avoid this place.
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April 2024 by Tyler Ekstrom
Traynor did a great job w our most recent repair, they finished the job quickly and the car came back looking better than ever! They also went as far as to give the car a wash inside and out a nice touch on top of exemplary work and high quality customer service. If you need body work, this is the place to go!
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February 2024 by Gail McGuirk
Best service and coordination with Progressive and Enterprise. My car was repaired, returned cleaner than it was when it went in and was advised of repairs. Made being hit, much easier! Thanks!!
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January 2024 by Brad Nagy
Richie and the team at Traynor are fantastic. Second time using them (unfortunately!). They are professional and go above and beyond. Very rare in the automotive industry. They even detail clean the car before returning it. What a nice touch. Highly recommend.
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October 2023 by Stephanie Chirongo
Traynor did an outstanding job! I recommend them and would definitely use them again.Services: Painting
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September 2023 by Barbara Phillips
Great service and professionalism
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September 2023 by Martin Yonnone
Outstanding quality of work and service.
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August 2023 by Patrick Howard
I don’t know what happend at Traynor Auto Body but after using them for over 20 years I will never go back. In dealing with an extremely rude person over the phone (Brian) they lost a customer. I’d give them zero stars if I could.Service: Body & Trim
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April 2023 by Julia A Rohrmoser
My mirror on the driver side was completely destroyed. The moment I drove into the parking lot, I was greeted.When the job was completed, it looked like the first time I drove it off the lot without a stratch.
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March 2023 by Peter Capozzi
I called Traynor last week because I just got a new SUV, and the dealer had placed a dealer sticker onto the tailgate right above the brand logo. I don't mind a dealer licensed plate holder, but I hate when car dealers put stickers onto the paint of your brand new car. Anyway, I just thought I'd ask if it was possible to remove the sticker without damaging the paint and, if so, what they might charge. I spoke with Russ on the phone, who couldn't have been nicer, and he said that it was very easy to do (he told me how to do it at home) and that if I wanted him to do it, to just stop by one day. He said it would take about 5 minutes. Well, I went over there this afternoon, and Russ very kindly and quickly took the sticker off for me, polished the area, and REFUSED TO TAKE ANY MONEY for his kindness. Honestly, he could not have been nicer, and I was truly taken aback that he refused to charge me and wouldn't accept any money. It's so rare these days to find people like Russ who are genuinely kind and just want to help people. I can see why Traynor has such great reviews, and (though I pray I don't!) if I ever need body work on my car done, I am going to Traynor in Fairfield and asking for Russ. Thank you, Russ, for your kindness today! So appreciate you!Service: Body & Trim
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March 2023 by Cory P.
Wasn't completely satisfied with a staff member ..took car into shop showed him exact damage that happened to my vehicle .drop off car for work to come back and was told a certain area couldn't have be damaged by accident ..my car never had any damage before accident ..truck shifted a little also...would have been better visit if they wouldn't have know other parts can be damage when hit from behind at a complet stand still
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February 2023 by RC1986
Richie has known me since I was a kid, and him and his staff have worked on numerous cars of mine over the years. They are what you call “true professionals” exceptional detailed work, great front staff, this is the place to go if you want the job done correctly.
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September 2022 by val hau
Brian was very attentive and was very quick to help me. He was thorough and efficient. He gave me all the information I needed in a clear way and I felt confident my car was in good hands. I’m waiting to see results and will update this review then.