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“Brought in Tesla model YP for 4 new tires and alignment. Matt went out of his way to ensure great price and customer service and Carlos Gomez, the service manager was just outstanding extremely knowledgeable and professional. Found out I had a cracked rim. They helped me get it fixed and waited for me to come back to finish the job. Outstanding, thorough and professional customer service! Will be back.”
“Had issues with a flat tire that required a special order in person. The tire was ordered and was supposed to arrive in one day. After four days of the tire not arriving I called again and Joe went above and beyond. He made a new special order as fast as he could and made sure I could come in on the day the tire arrived. If it wasn't for Joe I would have had a negative experience, Joe D. went above and beyond and made sure it turned out right.”
“Outstanding service I received from the Audi FF team. From the moment I reached out, I was impressed by everyone involved's professionalism, efficiency, and dedication.
The entire process was seamless and stress-free, thanks to the prompt responses, clear communication, and attention to detail. The team demonstrated a deep understanding of my needs and went above and beyond to ensure my satisfaction. This level of service truly reflects your commitment to excellence and customer care.
I would especially like to commend Justin for his exceptional assistance. His knowledge, patience, and courteous manner made a significant difference in my experience, and I am grateful for his efforts.
It’s clear that customer service is a top priority, and I will certainly recommend your services to others. Thank you once again for making this a positive experience.”
“Can easily recommend. Front tire sprang a leak 2 days ago and had a hunch I should really get them all replaced (I drive a lot and it had been a few years). They confirmed my hunch, and got me a good new set of all-season tires. All in all, even with no appointment I was in and out in under 45 minutes from parking to driving away, owner and staff seemed very knowledgeable, polite and communicated clearly, and I paid about $200 less than the last place I got them replaced at. I'll be back!”
“Over the last 20 years and a variety of cars, Adam and Mindy and their expert crew are top-notch. Dealing with anything car related — an honest opinion and reasonable costs are important. Their customer service is always friendly, fast turnaround and I would happily recommend them across every type of repair.”
“I was referred to the Cortigiano's by another mechanic that was unable to do the repairs on my Audi A5 as he didn't have the proper tools. They re-diagnosed the problem, communicated to me what repairs were needed , I authorized the work, and had the car back to me that afternoon. They were very reasonably priced as well.”
“My Jeep would not start, so I had AAA tow my vehicle to Penfield Service Center. Jeep was dropped into their diagnostic garage bay and within 15-20 minutes I was out of there with a new battery and a running vehicle. I have a very good feeling that I will be using these guys from here on out!”
“Fairfield Mercedes service surpasses expectations for stellar service for our Mercedes SUV. Our service representative communicates timely, looks for optimal service solutions, and delivers!”
“Good place to buy tires the only problem is they're very understaffed it's basically a one-man band he does the best he can definitely call up and make an appointment”
“Good service here. Firestone is expensive, but you get what you pay for. No chance of getting ripped off like there is with an independent shop. Plus they back their work at any Firestone in the country.”
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“Excellent Service - As Always
My 2007 Honda CRV had a worrisome loud whirring noise that I couldn’t get to happen again. And it wasn’t the type of noise one should ignore! John was able to find and fix the problem! He also did preventative maintenance and tuned up the car. Dave made sure I was provided estimates and asked if I want the work to proceed each time they found a problem that needed to be fixed! And both John and Dave provided timely updates by directly calling me. Excellent service - as always - by two professionals who know cars and how to run a business! It’s rare these days to receive superb client service and experience!!!”