Stop & Shop is a neighborhood grocer focused on delivering a wide assortment at a great value. Customers can shop in-store or online for delivery or pickup. The staff is often described as awesome and keen on customer service. However, some reviews note that it is still expensive, with concerns about finding expired items and a decline in quality. Some feel the courtesy desk needs better training. The store offers a GO Rewards loyalty program for personalized offers and points redemption. The company is committed to fighting hunger in its communities through its School Food Pantry Program.