Stop & Shop has been a neighborhood grocer for over 100 years, providing a wide selection of products at great value. The store offers a GO Rewards loyalty program that gives personalized offers and allows customers to earn points for gas or groceries. Shoppers can choose to shop in-store or online with options for home delivery or same-day pickup. Many customers appreciate the fresh produce and the cheerful staff, who consistently provide great customer service. One reviewer highlighted the unique presence of Krispy Kreme donuts, adding to the store's appeal. While most experiences are positive, there was a report of a negative interaction with a customer service employee who was perceived as rude during a holiday inquiry. However, this was an isolated incident, as many customers commend Stop & Shop employees for their kindness and willingness to help. One customer shared a touching story about staff members who went out of their way to assist an elderly shopper in distress. Stop & Shop is committed to community support, including initiatives to combat hunger and ensure students do not go to school hungry through the School Food Pantry Program. Overall, Stop & Shop is recognized for its great atmosphere and commitment to customer care.
