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February 2024 by Ms. R
Fantastic selection and service for the perfect fit. Love the cozy and personalized experience. A+
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September 2023 by jennifer foster
I’m sorry but had an awful experience at the store in Fairfield this weekend. Disappointing because I am a longtime Fairfield resident and usually have great experiences when I shop or eat in town. Recently had surgery and needed sneakers to wear during recovery. Had crutches and although employee noticed me, made no effort to open the door or assist. He said he really wouldn’t have my size and basically dumped me when another customer came along looking for a “cooler” brand. He also said he had only seen standard foot brace like mine once or twice before (so weird because my PT down the street highly recommended this place). Just feel like the management should know because I have always heard amazing things.He really didn’t seem like he wanted to be there. Went to Hawley Lane Shoes in Shelton and had amazing experience there instead.
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July 2023 by Jose Gallardo
I just visit the store on Fairfield CT, and I like to leave a very satisfactory reviewAs soon as I enter the store, I was great bye Kiley immediately she offered her help and start assisting me it made me feel very, very welcome. She’s a very lovely, happy cheerful, very knowledgeable and very kind. She help me so much that I even purchase 4 pairs of shoes she made recommendations was very attentive to my needs and went way and beyond to be sure I got the write shoos I need it and even do I only want it 2 pairs I end up buying 4 because her recommendations help me realize that I can benefit my self with the extra 2 pairs!!!I also so the interaction with customers of Regan and Dan and it was also fascinating the patient and attention to their customers needs!!!I will definitely go back to the store for more shoes and clothes and I will definitely recommend the store to all my friends
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June 2023 by Gary Brozyna
Good place to get quality shoes
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May 2023 by susan SQ swain
The staff is incredibly knowledgeable and very thorough. She must have brought out 50 ( slight exaggeration) pairs of sneakers until the perfect pair was found. She was also very personable.
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December 2022 by Seth O' Brien
Staff are very experienced, knowledgeable and helpful.
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May 2022 by Chris Jennings
Great customer service! I worked with Dan and Phil and they measured my feet on the computer and then suggested a few different orthotics. After spending almost an hour with me and closing the store later than usual, I chose an orthotic that I am happy with. They are very knowledgeable and make customers feel important, regardless of the amount of the sale. Probably one of the best retail experiences you can have in Fairfield.
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April 2022 by Frank Perkins
Best place to buy sneaks and gear. Super friendly and knowledgeable staff.
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January 2022 by Robert Gallace
Eileen is simply the best. So knowledgeable and caring. Been coming here for years and it’s always a good experience.
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December 2021 by Finbarr Murphy
Grievant, knowledgeable staff. Did some analysis of my feet, how I walked etc, to help find the right running shoe for me.
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November 2021 by Jake Yarmoff
Really loved the service here. Not once did I feel pressured to purchase anything, yet Eileen was SO knowledgeable and helpful - even had me take a short jog with the running sneakers I eventually purchased. The layout of the store is excellent and product lineup thorough. Her associates were friendly too! I will be returning to grab future pairs. Thank you Eileen!
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August 2021 by Gregory Nussbaum
Wow! Just wow! Blown away by Eileen and how attentive, professional and helpful she is. Highly recommend. Thank you!
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August 2021 by B TT
Helpful staff. Good running shoes.
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July 2021 by owen pzillo
Needed a fresh pair of shoes to start training for the NYC Marathon. Eileen could not have been more friendly and helpful. Left with a new pair of shoes, and a bunch of good race nutrition insight. Looking forward to returning in the Fall for another pair!
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June 2021 by Nicholas Costa
Came in with my father to purchase a pair of new shoes. They scanned his foot, had him try a few different models and gave us some great customer service. I would highly recommend this place!