10AM - 3PM
857 Post Rd, Fairfield“AMAZING CUSTOMER SERVICE ... ?..
.MIA WAS SO HELPFUL ... ? ... I ARRIVED WITH SEVERAL BOXES FOR SHIPMENT ... ? ... SHE MADE THE PROCESS EFFORTLESS ... ?....THANK YOU AGAIN ... ? ... YOUR LOYAL CUSTOMER : SUSAN COLETTE ... ??”
10AM - 6PM
1201 Kings Hwy, Fairfield“Yesterday I saw an office chair on sale and I liked the look and how it felt when sitting in it. The sale discount was $100. I was not surprised to see that it came disassembled in a box, with a reasonable extra charge to have an employee assemble it for me. He seemed knowledgeable, alert, and responsive. Happy.”
“Initially their customer service person was not someone who should be in that role. HOWEVER last more recent times I’ve been there they’ve been great!! Appears they changed staff. Saw manager (maybe owner) watching 2 girls work. She must have gotten bad feedback, rightfully so at time, but good for her. She listened, made changes and now it’s been great. So if you were turned off give it another try. Hopefully it will stay great!”
“I went to the UPS store this morning to return an oversized Amazon item. I wasn't able to fold the item to fit in the bag and I couldn't get it to fit properly. Mike, one of the employees, was really helpful and friendly. He went out of his way to assist me and made the process a lot easier. His positive attitude was much appreciated.”