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August 2024 by memorytovideo
What do I like about this location -- EVERYTHING! All the TVs have closed captioning turned on, which is a tremendous detail. They also have more of the newer equipment than some of the other PFs, such as the massage chairs, incumbent bikes, ellipticals, etc. And they have the coup de grace -- the amazing stretching cage, which a lot of PFs do not have as I have come to learn. They also have tremendous staffers. Abdiel was the very first person I encountered when I walked into the gym and he didn't make me feel stupid with any of my questions. Abdiel was super cool, knowledgeable and friendly and I was convinced easily to pick this location by him. Seems like everybody that I encounter there is a rock star. Highly highly recommend this PF.
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August 2024 by Peter
The staff were unhelpful and unfriendly. Despite pausing my account for three months, I was still charged. When I raised the issue with the manager and provided proof of the charges through my bank transactions, the manager denied that any charges were made. I had to escalate the matter to higher management to get it resolved. It was a frustrating experience and a waste of time. I recommend considering another Planet Fitness location.
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August 2024 by Loyaltie Williams
Low how small the crowd is going in the 6 & 7 am hour!! Coming straight off an overnight shift the last thing you want is a crowd loll
Con:
At night there's a bunch of groups of teenagers playing and playing with the weights just taking up space. It's hard to maneuver around them
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August 2024 by Yahaira Ramos
Excellent, very attentive staff. Very clean and organized facilities and the guys are always ready to help you with your concerns!
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July 2024 by Luz Elba
It's alright
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July 2024 by Georges Alteus
Friendly associate
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June 2024 by James Everett
Very clean and peaceful ‼️
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June 2024 by Khalid Hadi
Best entertainment, nice environment, clean gym and good customers service
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June 2024 by Anna Maria
We pay membership to take a guest, my husband doesn't use the massage chair, he doesn't like it, if the guest uses it the staff says it can't be done, so why pay for a membership if the guest can't use anything, it's better Paying independently is cheaper.
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May 2024 by Isabella S
The place is a little busy during the week but that’s not their fault - I️ love the atmosphere here! The gym is huge and I️ feel like I️ can always get a good workout in. This is the fourth PF location I’ve been to in Connecticut and it’s one of my favorites.
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May 2024 by Jared Browsh
Friendly staff, very clean and well stocked gym floor. Busy at usual times, issues with young people taking pictures in locker room, phone calls on floor, and very few arc trainers while people ignore obsolete machines.
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April 2024 by Jj Cole Studeny
Clean. Great staff. Everything you need ;)
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April 2024 by Thata Sabino
Great service, fantastic spa, new equipment
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April 2024 by Vinajah Shontece
Staff is always friendly & out the way but there immediately when maintenance is needed. Clean for the most part(gets a little extra dusty in certain areas) Butnthey do sanitize frequently. I do however suggest ALWAYS wiping your machine down before using them. Overall chill vibe judgement free for sure ??
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April 2024 by Albert Perez
24hours Monday thru Thursday really works for my busy schedule.
