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August 2024 by Bill Driscoll
Nice people but absolutely HORRIBLE customer service. Good luck getting a call back or an update on your vehicle. Today is is Tuesday, I called twice on Friday, twice yesterday and left voice messages each time and have had ZERO response. I should have bought a chevrolet instead
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August 2024 by ko aung
Mercedes-Benz of Fairfield is the best car showroom that I ever cross in my life. And Stanley helps me from start to finish patiently even tho I asked a lot of questions. This is my first time experience with Mercedes but I don’t feel very awkward because Stanley is very helpful and so welcoming.thx y so much
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August 2024 by Lisa Brady
Stanley Alvarez was an amazing representative at Mercedes Benz of Fairfield. He made the process easy and worry free and continues to provide support! A trusted salesperson whom I recommend highly!!
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August 2024 by Fernanda Gaspar
Marc Petersen is an excellent sales consultant. Very kind and professional.
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August 2024 by Tamara Sanders
My experience with Mercedes Fairfield was Great! Stanley my sales associate was patient, knowledgeable and prompt.
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August 2024 by Alex Neizvestny
Very knowledgeable and very helpful
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August 2024 by F F
Excellent service salesman are excellent very honorable customer service.Definitely recommend if you’re looking to buy a Mercedes ask for Stanley
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July 2024 by Matt Reith
We had an issue with another MB Dealer and brought our car to this dealership. The service manager gave us great advise about or car that saved us thousands. Would go back to them for service or purchase because of their honesty and service.
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July 2024 by Gurmohan Shergill
My experience at Mercedes-Benz of Fairfield was extremely good. The dealership was honest, transparent and respectful at every step of the sales process. The sales consultant Stanley Alvarez was exceptionally good and perhaps the best car salesman I have ever met in my life, ready to help at every step, ready to answer any and all questions.
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July 2024 by Michael D. Moore
Buying my new Mercedes C300 from MB of Fairfield was one of the pleasantest commercial experiences I’ve ever had. All of the personnel with whom I came into contact exhibited outstanding professionalism, and even more importantly, an attitude of wanting to cater to my wants and needs as far as finding the car that was exactly what I wanted. Compared to other car dealerships with whom I’ve had experience lately, they put them all to shame. The bottom line is that, from the General Manager on down the line, they are a great bunch to do business with.
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July 2024 by Philip Spalla
Once again Mercedes Service of Fairfield has provided Outstand Customer Service.
I had a concern with my AMG, they quickly found and corrected the issue.
Thank you again!
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July 2024 by Frank S
Great experience. Jay C was very helpful and knowledgeable. Answered all my questions.
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July 2024 by Luis Leon
For me it was a very good experience in the sense of the staff who serve without being very friendly and the service is very excellent.
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July 2024 by tracy lavery
They had the car I wanted they didn't mess around ...kept their word..Easy transaction.
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July 2024 by Sorosh Amiri
I did a service A here for my Mercedes E class. After I checked out realized there's a scratch on the side skirt of the car, below where the lifting jack mounts. Called the service department at least 5 times, to check on this issue and got the usual answer of we'll check the cameras. I gave up but just letting other people know of what kind of dealership their going to.
