10AM - 8PM
2367 Black Rock Tpke, Fairfield“Wow! Mattress Firm has really stepped up their game! I was not impressed with their service years ago, but I’m glad I gave them another try. What nice people! They went above and beyond to find me the mattress I needed along with an impressive discount. When I had trouble paying with my Synchrony Home account Elaine went out of her way and called 3 different customer service agents, as well as her manager to get the problem solved. I can’t say enough about the Fairfield store and most especially Elaine who was extremely hard working, professional and went out of her way to make sure she could find a mattress that met my needs at a price I could afford. It actually brought back my faith in people again. This review is from a real customer and I highly recommend Mattress Firm in Fairfield, Ct. Tell Elaine, Amy sent you.?”
“I had an excellent experience purchasing my new mattress, thanks to Deontae. He was incredibly knowledgeable and helpful throughout the entire process. I entered the store with a general idea of what I wanted, but Deontae patiently answered all my questions and helped me refine my choices. He ensured that I was fully set up with both the mattress and foundation, making the entire experience seamless. I highly recommend him for anyone looking to make a purchase—his expertise truly made a difference!”
“After having a really sore back for a few weeks, I decided to stop into Mattress Firm since a friend recommended them. Nigel gave me a ton of information and suggestions. I left with a mattress in mind but wanted a little time to think about it. I went back a few days later to purchase a pillow I had tried. I missed Nigel that day as he was in a different store but fortunately Denzell was just as helpful. I ended up with new pillows and a great deal on the mattress I had picked out and even got delivery the next day. Best part was the first night sleeping on the new mattress the pain was gone! Appreciate the great service from Nigel and Denzell, thanks for everything!”
“James was really helpful, easy going and informative. He understood the parameters of our needs and assisted in finding the BEST mattress for my 93 year old father. My Dad is getting the best mattress of his life in his last years. Thank you James.”
“Superb! I had encountered a hiccup of my own fault for my bedroom set, and Denzell was able to help & solve it, to my convenience!
Denzell was VERY knowledgeable, professional, and time sensitive! It was a great first time experience buying here, very happy with my purchase & the service!”
“We recently purchased a Caldera Niagara hot tub from Mike's Factory Direct, and the experience from start to finish was exceptional. When we first started looking, we visited Mike's with a strong interest in the Caldera brand due to its great reputation. From the moment my family and I walked in, the team was outstanding. Mike spent several hours patiently walking us through the various models and features, answering all of our questions without ever being pushy. His sales approach was informative and laid-back, which made us feel very comfortable.
Several months later, when we were ready to buy, we went back to Mike's. This time, we worked with Bill, and he made the experience just as pleasant. Bill was easy to talk to, walked us through the model we were interested in again, and I purchased the hot tub that day. He even provided all the safety documentation I needed for the town, which was a big help.
The delivery was seamless. The two young men who delivered the hot tub were professional and took great care in making sure it was perfectly positioned. Once it was set up and filled, Bill personally came to our home to walk me through each step of the setup process and explain all the functions of the hot tub.
When making a purchase like this, customer service is everything, and Mike’s Factory Direct truly delivered. We've now christened our Niagara, and we absolutely love it! I highly recommend Mike’s Factory Direct to anyone considering a hot tub.”
“I was looking for a discontinued flooring to fix a crack in my plank floor. and couldn’t find it anywhere. Talked to Walter from Rock Botton Flooring & Furniture. He went above and beyond and found me a box of flooring and is having it shipped to me right away at a great price. I highly recommend him and his store!”
9:30AM - 6PM
735 Barnum Avenue Cutoff, Stratford“I can not say enough good things about this family owned bedding and furniture store.First, for starters they have the very best prices anywhere.Second, they have access to and can source bedding and furniture from some of the very best company’s in the industry.We could not be more please with the dining and bedding furniture we purchased from them.But what makes this company stand out above the rest is their EXCELLENT CUSTOMER SERVICE.The owners went above and beyond to make certain we found the right furniture pieces for our home.The owners are very and patient and will make you feel very welcome in their store.You can not go wrong working with Jessica & Carlos… they work very hard; they absolute are a top notch furniture and bedding store.You will not be disappointed!Rr”
10AM - 9PM
815 Lafayette Blvd, Bridgeport“Alma was excellent. I told her exactly what I was looking for and my price point. She found exactly what I was looking. She made purchase easy and was very knowledgeable. A pleasure to work with. I will come back!”
“Nicholas is absolutely unbelievably knowledgeable and helpful. He was able to understand and execute what I was looking to purchase. Overall the team is remarkable.”