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January 2024 by Mike Little
It's crazy how key bank can replay back to only the good reviews and not the bad ones as I'm looking that seem very suspicious ? to many that's my thoughts on this bank
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October 2021 by Nobody Vazquez
Did the landscaping there today for the first time and the manager was polite nice never rude always went to check up on us offered water to drink and spoke nicely, was are pleasure doing there landscaping
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August 2021 by Luis Vazquez
Did the landscaping there today for the first time and the manager was polite nice never rude always went to check up on us offered water to drink and spoke nicely, was are pleasure doing there landscaping
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March 2021 by Shea Simms
Terrible customer service. Rude manager.
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February 2021 by Jody Smith
Brunilda has been exceptionally helpful with all of the difficulties of 2020. In 50 years of banking, I have never encountered anyone in the banking business so courteous and willing to lend a hand. We really appreciate her!
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May 2020 by Ketty Crossley
Horrible customer service. Depending on how you look. They will judge you at the Fairfield, CT branch and speak to you as if you have a pee brain. I closed my account and will never want to deal this customer service ever again. The need of training in deescalating clients frustration needs to be handle with care and not belittlement. I am appalled by the treatment that I have received. I do not need to go to the bank and receive a lecture on anything. It was disgusting.
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September 2019 by A Sark
Wonderful and professional staff at Key Bank. All the tellers are friendly and professional. Edona is an amazing branch manager!
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February 2018 by Tang Enterprises
Key is extremely dishonest and unethical, and will break their own rules to charge fees which they admit should not be applicable. This is the worst bank I have ever been with.