CVS in Fairfield is open seven days a week, offering prescription refills, COVID-19 or flu tests, vaccinations, personal care items, and more. Customers can join ExtraCare for personalized deals and use free pickup or same-day delivery. Reviews of the pharmacy are mixed. Several customers praise the phenomenal, very helpful, kind, knowledgeable, polite, and courteous pharmacy staff, who are patient even when clearly overwhelmed and short-staffed. The store staff is also noted as helpful. One customer calls this location the best and highly recommends it, while another was very pleased with a promptly completed photo order. However, other customers report problems. One was quite annoyed after a prescription was made active incorrectly, requiring a call from the doctor despite available refills, leading to consideration of a different pharmacy due to too many similar problems in Fairfield. The staff manages many clients and constant phone calls, and while some find it not difficult to be kind, others express frustration with service.
I have been with them for several years and I have never had any problems. All the situations I have had, which are not many, have been resolved without any setbacks.
May 2024
I normally come here to get my prescriptions via drive thru. I came in today expecting a different experience. These people have attitude problems. They act like you’re bothering them. Not welcoming at all. I may switch back to Walgreens. Bad experience too many times.
June 2023
Didn't find what i was looking for. Also, manager and employee up front, talking with customers for 15 minutes. Didn't assist when I requested help. The CUSTOMER helped me. Guess this was an employee off duty. Feeling disregarded.
