Citi

Most Recent Comments

• June 2024 by Angel
  Worse bank you can have a account with, specially credit cards. Till this day I'm fighting a fraud charge on my account, that looks like a inside job. A complete P.O.S bank.
• December 2022 by Steven E.
  Citibank Branch in Fairfield,CT should be a vibrant well managed bank but instead understaffs so one waits up to a half hour to see a teller. Add this to the poor tele service when calling and it's easy to understand how they got the undesirable nickname that rhymes with Citibank.
• December 2021 by Eric D.
  If you have a dispute Citi is worse than useless. You will get the run around on phone calls and transferred between "customer service" representatives before you get to someone who still chat help you once you're able to get past the robo touch tone system. I am almost certain the Citi representative that reviewed my case didn't even open the attachments I provided because they had closed my case before I was even asked to provide attachments. It was only after I called, got the run around, and finally reached a live person that I was able to reopen the dispute and provide the attachments which I'm sure they ignored completely. If you value your time and money I wouldn't recommend dealing with Citi because they don't value your time or money.
• December 2021 by Robert E
  rude manager denies me access to cash withdrawal went to another branch no issues
• February 2021 by Juriys V.
  Terrible customer service. The girl who sits at the right when you enter, her name Miki or something, all she does is give you a hard time when I was trying to open a checking account. She said I need to show her a physical SS card or hard copy of W2. She was lazy to work with me because it was 30 min before the bank closed. I went to Bridgeport branch #575 and the lady was able to open it for me staying 30 minutes late and neither the SS card nor W2 were required , all was verified on the computer. I don't understand where is the Management oversight in this Branch?
• February 2021 by joyce hergenhan
  Very friendly branch. Tellers Marci and Rani .... are so pleasant to deal with.
• August 2019 by Francheska Shope
  I love Citi!
• January 2018 by Patricia McCarrick
  Close their door before 2 pm ..2 people waitin refused to akmowledge rude....no TDBank
• November 2017 by Chris Lee
  Like all their branches, the staff is helpful and approachable when help is needed beyond what the ATM can do.
• March 2017 by Jon L.
  The tellers are great. Bilingual and very knowledgeable. The branch banker and or manager stinks. He has no clue of the demographic ckienteke
• January 2017 by J. C.
  Worst customer service ever. Have had a business account with them for over 8 years. Deposited 4 business checks in drive up teller a week ago and transaction aborted--the machine "ate" my checks--issue has still not been resolved! No credit issued yet--while they "investigate"--investigate what? Easy enough to open machine and find my four checks and credit the NEXT day. After 5 phone calls and a visit to branch never even received phone call from manager---VERY RUDE and unprofessional service. Closing my account soon as this issue is resolved. DO NOT RECOMMEND.
• December 2016 by Yoochang Shin
  인근의 다른 씨티 ì§€ì ì— 비해 ì¡°ìš©í•˜ê³ ì•„ëŠ‘í•œ 곳에 위치한 ì§€ì ìž…ë‹ˆë‹¤. ì „ìš© 주차 공간이 바로 앞에 있어 편리합니다. ATM만 이용하였는데, ì§€ì  내부도 거래가 편리해보였습니다.
• September 2015 by T. P.
  The people that work at this branch are nice but the manager is not and doesn't in any way prioritize customer service. He chose not to help me solve an easy problem - one created by Citi! I called corporate to complain and they apologized profuse. I recommend driving to the next branch over unless you just need to use the ATM.