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“I hardly ever have a problem with this bank but when their ATM had a glitch and affected my account they were right on top of it and solved it immediately! Special thanks to Melda. Great bank and helpful people.”
“23 years of business banking and the Fairfield branch was a great addition!! Branch mgr Ben, front line staff Anya, Lindsey, Tatiana and Hector are big reasons why Im still there. Customer service is MAIN reason why Im still there.”
“I have been coming to this branch since I moved from Florida and all I can say is that everyone at this branch is so attentive and friendly. They have always tried their best to help me in my financial personal and business banking transactions. From the manager to all the crew. Thank you all for everything. Cheers!!”
“I have been with stamford teachers federal credit until it was changed to cornerstone. I must say the staff in Fairfield is exceptional. They are like famiy, Marcel I must say always go above and beyond the call of duty. He's always helping me in the time of need. Edith is very polite and friendly she's always smiling. Daniel is also a doll she's always helping me as well. That team is a great asset to your organization.”
“I had a great experience here with my retirement account. It was the deadline for posting for the year prior, packed with people and the staff here were welcoming and warm, accommodating us all in an efficient manner.”
“Did the landscaping there today for the first time and the manager was polite nice never rude always went to check up on us offered water to drink and spoke nicely, was are pleasure doing there landscaping”
“I can't speak highly enough about the folks at this location. Soledad and Mark S. are absolutely amazing. Not only are the professionals, but they truly care and that goes a long way in today crazy world. Your efforts will never be forgotten. Thank you again!!!”
Closed
1275 Post Rd, Fairfield
Banks
“I want to extend my highest praise for Susana Tovar (Suzy) at the Citibank branch in Fairfield, Connecticut. Every interaction I’ve had with her has been exceptional. Suzy provides the kind of customer service found at the highest echelons of personal banking — she is warm, genuinely kind, incredibly attentive, and remarkably knowledgeable.
Suzy consistently goes above and beyond to make sure every question is answered and every concern is addressed with patience and care. It is clear that she takes real pride in her work and in helping customers feel valued and supported. Her professionalism is matched only by her positive attitude, and she creates an atmosphere that makes banking not only easy, but even enjoyable. She is an outstanding representative of Citibank, and I hope she is recognized for the exceptional service she provides. I am deeply grateful for her help and the kindness she brings to every interaction. Thank you SUZY!”
“I had a very positive experience today. Simone was PHENOMENAL !! She was extremely helpful and efficient. I went in thinking I needed a notary service when it actually required a medallion service. She submitted all the necessary documents for me. I was pleasantly surprised that she followed up so promptly afterwards too! I have never seen anyone so responsive. She is a super star ✨Thank you Simone!!”
“Steven Gold and Jeanette Matos were both outstanding. Their knowledge and follow up turned what could have been a very frustrating experience into something that was quick and efficient. Both were also very pleasant to work with.”
“Thank you to all my friends at the Black Rock Turnpike CHASE in Fairfield, Connecticut. I now own my Mazda!!! You encouraged me and pointed out I was getting close to pay off… you celebrated with me when the day finally arrived! Sara Witherington”
“I get excellent help every time I am there. Staff is supper friendly. This place is supper clean and sterile. Unlike back of America I felt they need to open the window and clean better.”
“Didn't go inside. It was after hours on a Saturday. Used my card to open door for atm in lobby. The lobby was clean and open. The windows lined the entire lobby so I didn't feel unsafe. Like everybody outside could see me. Ample parking. I was in and out quickly. There's another atm on the drive thru. As well as a couple drivethru windows.”
“I had a tricky hold on an account. Carol took the time to get on the phone and help unfreeze the account and get my rent paid. While on hold, she helped move the line getting other customers helped. I was in a tough spot and Carol helped me!”
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“The bank manager, Pam, I believe her name was was extremely gracious and friendly and warm and knowledgeable. She got us in and out of there quickly, which is what we needed. We had a lovely conversation, but at the same time, she crossed her “T’s”, dotted her “I’s” and had us on our way!”