Audi Fairfield Service and Parts is highly regarded for its exceptional service and customer care. The team consists of qualified service technicians trained to handle a variety of maintenance needs, including oil changes, tire rotations, and brake repairs. Customers consistently praise the efficient service department, noting the great attention to detail and excellent communication throughout the service process. The staff is described as friendly and dedicated, often going above and beyond to ensure a smooth experience. The facility offers an upscale waiting area, good availability for loaner cars, and valet service. Many reviews highlight specific staff members for their outstanding professionalism and customer service. The service team is known for expediting repairs and returning vehicles promptly, often with additional touches, like a thorough wash. Overall, Audi Fairfield is celebrated for creating a welcoming environment, where customers feel valued and appreciated. Those seeking an honest and transparent service experience are encouraged to visit Audi Fairfield Service and Parts, where high-caliber employees make a significant impact.
Great service. Gave me a loaner car so I was not inconvenienced at all. My advisor kept me updated and I received a video of the checks they did on my car.
November 2025
Great service, appointment and service was all done exactly on time and ahead of schedule with clear expectations.
November 2025
They didn’t scam me and they did all that I asked of them to do.
