DO NOT put your money in or borrow from Webster. My father passed away and did all his banking with Webster. He had a loan with them that the bank was suppose to freeze the account however they recently tried to come back and bill me roughly $7,000 in interest and fees.
January 2024
This bank deserves to close. There is no staffing, and when my business needed to add a signer to the account the teller told us we couldn't today because there wasn't anyone to help us. She said it would be easier for us to close the account. So we are and moving our business to another bank.
December 2023
Poor staffing. Rude heavy girl with inadequate customer service who didn't listen to my issue and was rude and unapologetic. Unprofessional staffing with tattoos visible, no smile, no warm welcome. I'd rather do business with another bank.
