Stop & Shop is a neighborhood grocer offering a decent selection of mid-grade and generic products at competitive prices, with good sales that help customers save money. The store is clean, and the staff, particularly in the deli, are generally nice and helpful. Some dedicated employees, like those collecting carts, are noted for being extremely hardworking and friendly. However, shoppers sometimes cannot find specific brand items, requiring a trip to another store. While the bakery has delicious choices, some items like muffins can be expensive. The main point of frustration for many customers is the self-checkout system, described as horrible and slow, often requiring attendant assistance and needing better machines. Overall, it is considered a good store with low prices that are helpful for those on a budget, even if the shopping experience can be inconsistent.