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December 2023 by Fran
We just moved to the area and I needed some basic items…a new watch band and a watch battery. I called and got a most pleasant salesperson on the phone. Went over and he was so helpful as I needed to order a watch band. Consider this business if you need something. The jewelry looked great as well. Nice folks.Tom is what customer service should be.
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September 2023 by Pam Laushway
Tom has the best customer service and does amazing work on my fine and silver jewelry. Only place I’ll go to.
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April 2023 by Buddy S.
Today I witnessed a very rude customer as I was waiting my turn to betaken care of. Tom the jeweler could not have been any more polite as she said a few things and left in a huff... wow, again tom was as polite ascould be and I as a customer could not wait until she left the store.. She wastotaly totaly wrong.Tom then waited on me and was a great store owner, customer experienceas it should be..thank you tom for my repairs and will definitely recommend your Smith and sons to my family and friends..Buddy
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January 2023 by Ricardo Baez
Very satisfied with services rendered. I have brought all of my jewelry here for repairs and have been very satisfied. Owner very knowledgeable and personable. I would highly recommend.
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December 2022 by Julie Masamery
I went to a well known jeweler in town with my sons broken gold chain. I was told that it wasn’t salvageable. They wanted to sell me a similar chain for $700 and give me $100 for my chain. I left there and went to my parents. They told me about Smith and sons which is a local jeweler. I called and went over to the store. The owner fixed my chain right there and didn’t charge me anything to do this. What an honest businessman!!! I will definitely go back and purchase from this jeweler.
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December 2022 by Adam L.
This place is seriously a hidden treasure. It's in a place that's easy to drive by and if you don't know it's there you might never see it, but you'd be missing out if you never stopped in. Tom is extremely friendly and talented with what he does. He remembers you after you buy some thing and he is great with helping you pick something out. Totally recommend if you need a gift or something for yourself.
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September 2022 by Allisen Reading
Incredible experience! My husband and I had to get our rings sized down. They said it would be done likely in 7-10 days, got a call 3 days later saying they were done. My ring was mishapened by a previous jeweler and he was able to fix it! My rings had a lot of detail and an engraving I was worried would get messed up when being resized but he assured me there would be no issue. I was also considering changing my set out to a different metal and he suggested recasting my set so it will be exact same but different metal, had no idea that was even possible! Very friendly, honest and helpful. We will be back for sure!
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June 2022 by Yana Karin
Couldn’t ask for a more pleasant experience. Super fast, knowledgeable and friendly service repairing my wedding ring. It came back looking better than we bought it. I highly recommend this local family business!
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May 2022 by Lindsey Sanford
I went in to get my husband a new battery for his watch. Tom was so quick and friendly! We ended up talking about my engagement ring and he taught me a few things about white gold and cleaning my jewelry. He also told me a little trick for earrings if I have sensitive ears, he said to add clear nail polish to the bar. This has been a huge life saver since!! I went back and had my engagement ring cleaned just before my wedding and he did an amazing job. It looked like new. I highly recommend him and will be back for all of my jewelry needs!
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May 2022 by Jessica Benevides
Smith and Son gewelry was amazing. I brought my anniversary band in missing a stone. I was told turnaround time was about a week. I let the owner know that I was leaving on vacation in a few days and he fixed my ring that day so I would have it for vacation. The shop was clean, staff was super courteous, knowledgeable, and the owner was amazing and kind with my 2 year old daughter. Additionally to all of that, the prices are EXCELLENT. I have previously had my ring repaired the same way at a much, much higher cost. I plan to bring all my jewelry here from now on. Give Smith and Son a try.
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April 2022 by Susan J.
I went there to see if I could have engagement ring sized. After speaking with Tom Cardano, he was able to modify the ring and size it for 1/5the price that Silver Scapes (the place where I purchased the original ring) quoted me just to size it. The service was excellent and I received the ring very quickly. It was an awesome experience and I would go back for any other jewelry needs. I would also note that Tom understood what I wanted and didn't try to upsell me into something else. Awesome experience..highly recommend the Enfield Location.
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December 2021 by Joe Kobialka
I found this place off of good reviews and were they right. I walked in for a simple necklace repair and was told it might not be ready for xmas but Tom got it done for me asap so i can give my gf the gift she wanted most. I was greeted with a very friendly enviorment and amazing service. I also noticed a pair of earrings that i wanted at a later date and was told i can do layaway on them which made my day, there was no pressure to buy which i like just an honest and kind gentlemen trying to make other people happy with his products. I will be going to him 100% for all my jewelry and repair needs.
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October 2021 by michelle kennedy
Great store and staff, extremely helpful. I met Tom and Deb in the Enfield store. Tom repaired a broken chain. When I picked it up, it looked like new! Tom is very knowledgeable and does all the repairs on site on the store. Deb was cheerful and pleasant to chat with. She is knowledgeable about the jewelry and helped me pick out a present for friend. Will definitely go back!
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October 2021 by Faseeh S
The owner is genuine and kind. So glad I found a nice local jeweler place for my all my watch needs. He replaced both of my watch batteries for a ridiculously low price and the job was finished within minutes. Highly recommend
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October 2021 by Colleen Santanella
I am so excited about the fantastic work that Tom Cardano did on my 35 year old mother's ring. He replaced one missing and 2 dull stones, rebuilt the prongs and shined it up beautifully -- at a very reasonable price. I can't stop looking at it!!!!!
